"Beautiful Property, Terrible Service
We stayed four nights at Hacienda del Lago, and while the property itself is beautiful, the hospitality was incredibly disappointing.
We were consistently ignored despite there being plenty of staff, who often seemed more interested in standing around talking or being on their phones than attending to guests.
On one occasion, the bartender was nowhere to be found for nearly 30 minutes. When he finally appeared, it took another 20 minutes to make two...
"I decided to stay near the airport because my flight was at 6:40am the next morning and we are from a town about 1hr 30mins with okay so so traffic didn't want to wake up super early or not sleep at all. It worked out perfectly. We checked in at around 3:30pm settled in ordered an Uber ($10.00) to grab some dinner and went Karne Garibaldi Sucursal Santa Tere about 22mins away they are known for carne en su jugo. Of course, there are a few options nearby and also the hotel has a restaurant....
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.