The house is great, the location on the lake is one of the best, the communication with the owner was excellent.
This is an annual trip for our family of 11 adults, three pre-teens, two ten years olds and three 5 years or under. Plenty to do here to keep everyone entertained for the week. Also enough room in the house for privacy when you need a few minutes to rest.
Compared to other houses we have rented over the last 11 years this is one of the best.
The dock for this house is located in a deep/clear water cove that is in a no wake area. We had two boats but the kids and adults spent a lot of their time around the dock: swimming, jumping from the bottom and top deck levels, fishing from the dock and lounging on the dock in the provided chairs.
Other no wake areas mean a long ride to open water through a marina. This cove is only two minutes of no wake to open water.
The number of steps to the lake is always a factor in what house we rent at Norris. We have had houses with fewer steps but generally that means the water is not as clear or deep off the dock. This house has 66 steps that are broken into sections with no more than eight steps section. So I would rate the lake access as acceptable (I am 72 and made multiple trips per day up and down per day).
A few other things that were nice to have about this house: a internet based phone that allows incoming and outgoing calls as long as the network is available (and that was mostly reliable during the week, your cell phones generally do not have signal at Norris); access to the garage for storing coolers, etc; a second refrigerator in the garage; pool table and air hockey.