Hotel Kristal

Property class: 4

Choose dates to view prices

Located close to Pondok Indah Mall and Blok M Square, Hotel Kristal provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a body scrub, a manicure/pedicure, or aromatherapy at Life Spa, the onsite spa. The on-site international cuisine restaurant, The Kafe, offers breakfast, lunch, dinner, and pool views. Enjoy the gym, as well as activities like snorkeling and scuba diving. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is AED 112
AED 138 total
includes taxes & fees
24 Oct - 25 Oct

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Studio Suite

A modern hotel room with a large bed, bedside lamps, a desk with a computer, and a chair.

Studio Suite

7.4 out of 10
Good
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedrooms Deluxe

A modern hotel room with a large bed, bedside lamps, a TV, and a breakfast tray on the bed.

Two Bedrooms Deluxe

8.0 out of 10
Very good
(1 review)
  • 92 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Three Bedroom Deluxe (1 King Bed, 1 Queen Bed and 1 single bed)

A hotel room with a large bed, two bedside lamps, a small table with a mirror, and a bench.

Three Bedroom Deluxe (1 King Bed, 1 Queen Bed and 1 single bed)

10.0 out of 10
Exceptional
(1 review)
  • 120 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedrooms Superior

A hotel room with a large bed, a desk with a television, and a window with curtains.

Two Bedrooms Superior

  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Three Bedrooms Superior (1 King Bed, 1 Queen Bed and 1 single bed)

A modern hotel room with a bed, a desk with a television, a lamp, and a vase with flowers.

Three Bedrooms Superior (1 King Bed, 1 Queen Bed and 1 single bed)

  • 120 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Studio Suite, 1 Twin Bed

A hotel room with two beds, a desk, a television, and a window with curtains.

Studio Suite, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Apartment, 3 Bedrooms (1 King Bed, 1 Queen Bed and 1 single bed)

A hotel room with two beds, each with white bedding and orange pillows. There is a nightstand with a lamp and a vase of flowers on the left side.

Deluxe Apartment, 3 Bedrooms (1 King Bed, 1 Queen Bed and 1 single bed)

  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Superior Suite, 3 Bedrooms (1 King Bed, 1 Queen Bed and 1 single bed)

A hotel room with two beds, a wardrobe, and a TV.

Superior Suite, 3 Bedrooms (1 King Bed, 1 Queen Bed and 1 single bed)

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Suite, 2 Bedrooms (Twin Bed)

A hotel room with two beds, each with white bedding and orange pillows. There is a nightstand with a lamp and a vase of flowers on the left side.

Deluxe Suite, 2 Bedrooms (Twin Bed)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Located in Cilandak, a neighborhood in Jakarta, Hotel Kristal is in a shopping district and near a metro station. Pondok Indah Mall and Blok M Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ragunan Zoo and Kidzania. Traveling with kids? Don't miss Taman Mini Indonesia Indah. Visit our Jakarta travel guide
Map
Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430

What's nearby

  • A building with a clock on its facade and a metal roof.
    Blok M Square
    8 min drive - 6.7 km
  • Cilandak Town Square
    19 min walk - 1.6 km
  • Fatmawati Hospital
    4 min drive - 1.4 km
  • Museum Reksa Artha
    5 min drive - 2.1 km
  • Poins Mall
    9 min drive - 2.5 km

Getting around

  • Pondok Betung Station
    6 min drive
  • Cipete Raya MRT Station
    15 min walk
  • Soekarno-Hatta Intl. Airport (CGK)
    48 min drive

Restaurants

  • Levant Boulangerie
    2 min walk
  • Bakmi Berdikari 4
    3 min walk
  • Baskin Robins Inside Hero Supermarket Terogong
    2 min walk
  • Soto betawi P.pinang
    5 min walk
  • Fatburger
    2 min walk

About this property

Hotel Kristal

  • Upscale family-friendly hotel near Pondok Indah Mall
  • Located close to Blok M Square and Ragunan Zoo, Hotel Kristal provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a body scrub, a manicure/pedicure, or aromatherapy at Life Spa, the onsite spa. The on-site international cuisine restaurant, The Kafe, offers breakfast, lunch, dinner, and pool views. Enjoy the gym, as well as activities like snorkeling and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool
    • Free self parking
    • Buffet breakfast (surcharge), an outdoor tennis court, and airport pick-up service (surcharge)
    • Supervised childcare (surcharge), an elevator, and massage treatment rooms
  • Room features
  • All 328 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
  • Other amenities include:
    • Childcare services and free infant beds
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch LCD TVs with cable channels
    • Separate dining areas, refrigerators, and coffee/tea makers

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Frequently asked questions

Does Hotel Kristal have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Hotel Kristal?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at Hotel Kristal on 24 October 2026 start from AED 112, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Kristal pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Kristal?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Kristal?

Check-out is at noon.

Does Hotel Kristal provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of IDR 500000 per vehicle applies.

Where is Hotel Kristal located?

This family-friendly Jakarta hotel is located in a state park, 2 mi (3.3 km) from Pondok Indah Mall, and within 6 mi (10 km) of Blok M Square and Ragunan Zoo. Kidzania and Grand Indonesia are also within 9 mi (15 km). Cipete Raya MRT Station is 15 minutes by foot and Fatmawati MRT Station is 24 minutes.

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Reviews

Hotel Kristal Reviews

8.4

Very Good

8.2

Cleanliness

7.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 100 out of 267 reviews
Rating 8 - Good. 122 out of 267 reviews
Rating 6 - Okay. 30 out of 267 reviews
Rating 4 - Poor. 7 out of 267 reviews
Rating 2 - Terrible. 8 out of 267 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money and a great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place very nice for ghatering with family , friendly staff and helping and good price for buget , convenient to go anywhere .
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service & location, friendly Staff
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Great Staff

Great hotel with great staff. Wasn’t expecting too much for the price but it was perfect for my stay. Good internet, good pool, great breakfast, as good as most 5 star hotels but just a bit older and worn but not worn out. Loved the Satu Lagi bar for getting a drink and dinner.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay at Kristal Hotel! We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. Good breakfast, big room but there was a wet foot smell in our room
Stayed 6 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The property was fine, but I remember it 20 years ago. It needs an upgrade. The pool was great. Satu Lagi was also good, but smokey. Glad they had outdoor seating.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially love the floor plan. We stayed in the two bedroom, two bathroom. Traveling with my sister having our own space was very nice! I got the bedroom with no TV… she doesn’t watch TV…but her closest was bigger and she would not switch with me! The kitchen, dining room and living room were spacious and we were very happy with this property!
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Wonderful Family Stay at Kristal Hotel!

We had such an amazing time at Kristal Hotel! From the moment we arrived, the staff made us feel truly welcome and went out of their way to make our family comfortable. The room was spotless, spacious, and well-equipped — perfect for traveling with family. The hotel has a lovely, relaxed atmosphere, and we really appreciated the quiet nights after our busy days exploring. Breakfast was delicious with plenty of choices that everyone in the family enjoyed. The location is also fantastic — close to restaurants, shops, and local attractions, yet peaceful enough for a good rest. Everything was so well taken care of, and we genuinely felt at home. We would absolutely stay here again and highly recommend Kristal Hotel to any family looking for a comfortable and friendly place to stay! As well…. Thank you Hotels.com to make this trip easiest with your help.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I’ve stayed at Hotel Kristal many times over the last 15 years. The staff are most friendly and accommodating and the pool and Satu Lagi Bar are great. I will stay there again if in Jakarta. If I could point out anything on the negative side, is the facility needs a facelift. My room, for example, was clean but clearly showed signs of wear and tear. Understandable given that COVID was such a setback to business. Note that WiFi was excellent the entire week I was there. Many thanks to hotel staff for a very pleasant stay.
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great Hotel with very friendly staff, an amazing gym and well situated close to big malls. Great value for money Highly recommend
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at this hotel.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Amenities
Out dated the glass window was dirty
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Kristal Hotel
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Close to Town & Shopping & nearby shops & local food.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Right hotel for business trips
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Always friendly and helpful staff
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like this hotel never disappointed…👍👍👍
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Pictures do not represent the current state of the hotel. It is an excellent location if attending events at JIS, but it is old and not like the pictures anymore.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Amenities
Gd location
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I came with 3 kids to the hotel for a 3 nights transit in Jakarta. Was surprised there were several kids activity arranged during those days. Kids really enjoyed it. The hotel is also strategically situated close to Pondok Indah Mall and Cilandak Town Square avoiding long traffic jam when having some appointment with friends.
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Hotel needs some TLC

The size of the apartment was fine but it is tired and can use some renovation.
Stayed 2 nights in Dec 2024