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The Residences at The Ritz-Carlton Jakarta, Pacific Place

5.0 star property
Luxury Jakarta hotel connected to a shopping center, steps from Pacific Place

Choose dates to view prices

Photo gallery for The Residences at The Ritz-Carlton Jakarta, Pacific Place

Garden
Grand Room, 2 Bedrooms, Non Smoking, City View (Balcony) | Living room | 46-inch LED TV with cable channels, TV, DVD player
Premium bedding, in-room safe, individually furnished, desk
Sauna, steam room, body treatments, hydrotherapy, aromatherapy
Interior entrance
The Residences at The Ritz-Carlton Jakarta, Pacific Place is a luxurious haven near Gelora Bung Karno Stadium and Senayan National Golf Club. Unwind with aromatherapy or hydrotherapy at The Spa, indulge in shopping on site, or lounge by the outdoor pool. Guests can also enjoy WiFi, a coffee shop/cafe and garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Spa
  • Parking available
  • Room service
The current price is AED 649
AED 714 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Grand Room, 1 Bedroom, Non Smoking, City View

46-inch LED TV with cable channels, TV, DVD player

Grand Room, 1 Bedroom, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 80 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Bedrooms, Non Smoking, City View (Balcony)

Premium bedding, in-room safe, individually furnished, desk

Grand Room, 2 Bedrooms, Non Smoking, City View (Balcony)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 123 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, Non Smoking, City View (Balcony)

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 1 Bedroom, Non Smoking, City View (Balcony)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 91 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms, Non Smoking, Garden View

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 2 Bedrooms, Non Smoking, Garden View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 133 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 3 Bedrooms, Non Smoking, City View

Executive Room, 3 Bedrooms, Non Smoking, City View | Premium bedding, in-room safe, individually furnished, desk

Executive Room, 3 Bedrooms, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 165 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Map
Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190

What's nearby

  • Pacific Place - 1 min walk - 0.0 km
  • Gelora Bung Karno Stadium - 17 min walk - 1.5 km
  • Kota Kasablanka Mall - 4 min drive - 4.3 km
  • Grand Indonesia - 5 min drive - 4.6 km
  • Central Park Mall - 6 min drive - 7.4 km

Getting around

  • Kuningan Station - 5 min drive
  • Istora MRT Station - 9 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 42 min drive

Restaurants

  • ‪Ippudo - ‬4 min walk
  • ‪Pasola - ‬2 min walk
  • ‪Kintan - ‬1 min walk
  • ‪Bengawan Solo Coffee - ‬1 min walk
  • ‪TWG Tea Salon & Boutique - ‬1 min walk

About this property

The Residences at The Ritz-Carlton Jakarta, Pacific Place

Luxury hotel near Pacific Place
Located close to Gelora Bung Karno Stadium and Senayan National Golf Club, The Residences at The Ritz-Carlton Jakarta, Pacific Place provides a grocery/convenience store, a terrace, and a shopping mall on site. Indulge in a body treatment, aromatherapy, and a hot stone massage at the onsite spa. In-room WiFi (surcharge) is available to all guests, along with a coffee shop/cafe and a garden.
Other perks include:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, concierge services, and luggage storage
  • A water dispenser, ATM/banking services, and laundry services
Room features
All 132 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate dining areas.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Deep soaking tubs and free toiletries
  • 46-inch LED TVs with premium channels and DVD players
  • Balconies, separate dining areas, and kitchens

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AED 747 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (IDR 330,000 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (IDR 330,000 per day); wired internet (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (IDR 120,000 per day)
  • Valet parking on site (IDR 170,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 9:30 AM for a fee: IDR 278,000 to 336,380 for adults and IDR 98,000 to 118,580 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour pool access
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (57 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 39 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 550000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately IDR 278000 to 336380 for adults, and IDR 98000 to 118580 for children
  • Fee for in-room wireless internet: IDR 330000 per day (rates may vary)
  • Fee for in-room wired internet: IDR 330000 per stay (rates may vary)
  • Fee for wireless internet in public areas: IDR 330000 per day (rates may vary)
  • Fee for wired internet in public areas: IDR 330000 per stay (rates may vary)
  • Airport shuttle fee: IDR 440000 per vehicle (one-way)
  • Self parking fee: IDR 120000 per day
  • Valet parking fee: IDR 170000 per day
  • Rollaway bed fee: IDR 550000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Residences Ritz-Carlton Jakarta Pacific Place
Residences Ritz-Carlton Pacific Place
Residences Ritz-Carlton Pacific Place Hotel
Residences Ritz-Carlton Pacific Place Hotel Jakarta
Residences Ritz-Carlton Jakarta Pacific Place Hotel
The Residences at The Ritz Carlton Jakarta Pacific Place
Resinces RitzCarlton Pacific
The Residences at The Ritz-Carlton Jakarta, Pacific Place Hotel

Frequently asked questions

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is The Residences at The Ritz-Carlton Jakarta, Pacific Place pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Self parking is available for IDR 120000 per day. Valet parking is available for IDR 170000 per day.

What time is check-in at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Check-in start time: 3 PM; Check-in end time: 2:30 PM.

What time is check-out at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Check-out is at noon.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 440000 per vehicle applies.

Where is The Residences at The Ritz-Carlton Jakarta, Pacific Place located?

Located in Sudirman Central Business District, this luxury hotel is within 1 mi (2 km) of Pacific Place and Gelora Bung Karno Stadium. Senayan National Golf Club and Grand Indonesia are also within 3 mi (5 km). Istora MRT Station is 9 minutes by foot and Senayan MRT Station is 14 minutes.

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The Residences at The Ritz-Carlton Jakarta, Pacific Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 120 reviews
Rating 8 - Good. 33 out of 120 reviews
Rating 6 - Okay. 9 out of 120 reviews
Rating 4 - Poor. 5 out of 120 reviews
Rating 2 - Terrible. 3 out of 120 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

IMRAN

Liked: Cleanliness, staff & service, amenities
Kitchen needs an upgrade and the sitting area, other then that, the view was super!
Stayed 4 nights in Sep 2025

10/10 Excellent

Zan Yi Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with large rooms that can accommodate families! Loved the 3 bedroom apartment that had a separate helper’s room. Breakfast was great with a semi buffet approach, staff were helpful especially the concierge team who were very helpful with coordinating deliveries for us. The rooms were comfortable with great beds and pillows. The only downside was the age of the rooms and the lack of usb charging ports, definitely something for management to consider installing.
Stayed 3 nights in Aug 2025

10/10 Excellent

SUNG IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trips with Kids

Location, staff services from the 1st till the last day of stays are superb. Housekeeping needs improvement in terms providing the necessity like towels and toilet papers etc. Breakfast selection is as expected. After service hotel service is super good as the hotel make an effort to contact us via email on the items that we have left behind on purposed. 😂👍
Stayed 3 nights in May 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I of four, which includes a three and 5-year old, loved our 5 days at the Ritz Carlton Pacific Place. What sets itself apart are its service, location, and amenities. The hotel has world-class service from the staff, including breakfast, front desk, concierge, spa, and pool. I’d like to thank Roch Fari from the spa and pool, who was extremely helpful and attentive. This location cannot be beaten; few hotels in Jakarta can provide everything you need within Pacific Place Mall. It’s within steps of the Jakarta MRT to get around the city and Hutan Kota. I will return in the future because my family loves the pool, and I especially love the amenities, such as the whirlpool, cold plunge, and steam room.
Stayed 4 nights in Dec 2024

10/10 Excellent

Evi C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is huge and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Sunildath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in busy but nice area for shopping, very nice and helpful staff and beautiful rooms
Stayed 6 nights in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great hotel
Stayed 1 night in Jun 2025

8/10 Good

Mohan Persad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Wan Tat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and hotel staff are amazing, and it is a premium service apartment choice in Jakarta. Highly recommended
Stayed 2 nights in Jan 2025

10/10 Excellent

MR Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big, clean and nice room apartment. Really good service!
Nice complimentary
Beautiful Jakarta
View from our toilet
Stayed 4 nights in Jul 2024

10/10 Excellent

Noor Fairuza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My short stay at The Ritz-Calrton Jakarta, Pacific Place was amazing. The hospitality was top notch and I have nothing to complain about. The best part of the stay was the incredible customer service they provided from the moment i step in the hotel to the very moment i took my leave. Superb stay and worth every money spent.
Stayed 2 nights in Jun 2024

10/10 Excellent

Fakhri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was geweldig geregeld! Medewerkers waren ontzettend vriendelijke medewerkers, speciale dank aan dhr Fajri.
Stayed 8 nights in Sep 2023

8/10 Good

Arivazagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was big and clean. location ideal for meetings and restaurants just next to the mall
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

자카르타에서의 좋은 기억

만족합니다!!
Stayed 1 night in Jun 2023

6/10 Okay

handry

Liked: Staff & service
Disliked: Room comfort

Just okay. Not really a 5 stars

Staffs are lovely. Parking area non dedicated to stay over guests, had to find available space far from hotel lobby (had to move the car to near lift after mall closed at night) Bed and pillows are bad (really bad) hurt my back and neck (my wife's too) Cleanliness are acceptable, not convenient though. No bar soap, no extra towel in the kitchen, outdated furniture. Decent TVs Staffs are great
Stayed 2 nights in Sep 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Convenient/Great Staff

The apartments are a bit dated, but had everything needed. The location was very convenient for food shopping, restaurants and MRT and taxi transit. The front desk was very helpful at addressing any issues and supplying extra kitchen equipment (thank you Naomi!).
Stayed 4 nights in Jun 2021

6/10 Okay

Minas

Liked: Property conditions & facilities
Disliked: Cleanliness

Good but not really on Ritz Carlton High Level!

The apartment was comfortable and with a good setup. The water dispenser was making too much noise and we had to disconnect it from the plug. The bathrooms were not totally clean, and we found hairs from the previous resident. The slippers supplied were used by the previous resident, and although this was a two bedroom apartment for 4 persons only 2 used set of slippers supplied. The standard was not the same (was lower) than the Ritz Carton Hotels in London and Berlin where I often stay. The button for the floor in one elevator was not working. The mattress of the bed was of average to low quality. Breakfast was ok, but nothing to talk about.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Everything and everyone as their service was impeccable.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常建議第一次來雅加達的旅客入住這邊

這是一間小的公寓，很舒服，視野很好，很安全的地方。飯店連接這商場，有超市和各式各樣的商店。
Stayed 2 nights in Sep 2019

10/10 Excellent

Nao, 日本

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋がとにかく広い。 床が大理石なのが好きだった。
Stayed 3 nights in Jul 2019

10/10 Excellent

EugeniaGajardo, singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the staff, the kindness, the small caring details, the being present with the needs of the client
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but no good restaurant in the hotel. Staffs were nice.
Stayed 4 nights in Feb 2019

2/10 Terrible

Perek

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very poor service for a RC brand. I’ve stayed at much lower class hotels in Jakarta which had 5 star service. It’s probably due to the fact that these workers are paid a few bucks a day to deliver their souls to upper class snoots. Marriott needs to address this concern to this particular property. Overall the rooms were huge, properly stocked with the basic essentials and a very efficient cooling system. The location is attached to the mall in which you can buy a Lamborghini and have cheap food at the food court. The karaoke bar called D’something is pretty nice too. 2.5idr for 2 hours in a deluxe room.
Stayed 1 night in Jan 2019