Find hotels near Japanese Garden, The Hague from AED 257

"Do to circumstances out of our control we had to cancel our family vacation ! Due to war time and uncertain circumstances! Out of our control ! We were not compensated for our need to cancel and there for very upset for not at least getting some money back ! "

"Excellent as expected."

"Excellent!"

"The apartment was very clean and spacious. All staff we met were extremely courteous and helpful especially Katriana. She went to great lengths to help us with any issues and we so enjoyed her lovely personality and helpful referrals about great places to eat. Even saw her at a restaurant she had recommended to us and she and her daughter stopped to chat with us. Her daughter was extremely personable and a delight to know as well. Thanks for the great stay. "

"The listing failed to state that an expensive cleaning fee would apply and we were advised of this by the hotel after the cancellation period had ended. This was challenged but the hotel continued to insist that it needed to be paid and that it was advised (despite it not being in the listing or the confirmation email). Hotels.com had to get involved via an escalated complaint. The check in experience was also poor as the keys were not in the lock safe. This was resolved. Despite this the apartment is very nice and convenient parking on site (for an extra charge)"

"It was a good location. "

"Breakfast was good food was fine the buffet set up however did not seem to flow well making it difficult to find things. "

"Staff is helpful and friendly. I like the flower that was delivered everyday in the lobby and floor foyer. I also like the connecting rooms which is a plus for family travel. I'm particularly impressed by the blanket that is thin but warm for the April cold and windy weather. The location is close to train station. I don't like the bathroom which has a shelving right on top of the sink faucet which got in the way of my head when brushing my teeth. Those should be removed, in my opinion. Also the bath area does not have a glass door which makes floor wet outside of the tub."

"Clean good location "