Find all hotels by Best Western in Jekyll Island, GA

"Great staff, very friendly."

"We enjoyed our time at the Westin in Jekyll Island. The resort was beautiful and very well managed and maintained. The staff were very friendly and helpful. We enjoyed the beach and pool. "

"Room clean, but it smelled like wet dog. It stunk. When I asked the cleaning crew if they had anything we could spray they said we'd need to go to front desk. We were on our way out and bought lysol. It masked to some extent the smell. We had 2 rooms and both smelled really strong wet dog smell. Great Staff. Great Breakfast. Couldn't see beach, but, we knew this location was a second road back. "

"Everything was perfect. They cleaned the rooms everyday. Complimentary breakfast was great! Everything was great with our stay. We added an extra day with no issues as well. Would highly recommend! "

"The beach was fantastic, and the staff were friendly and helpful throughout our stay. The game room was a big hit with the kids, keeping them entertained. The location is convenient, making it easy to get around. The hotel also offers complimentary bicycles for the first two hours, which was a fun experience. The on-site restaurant, 24 Coastal Grill, serves a delicious breakfast and dinner."

"Check in was quick and easy. Staff was so informative and friendly. Breakfast was great, so much to choose from. The rooms were clean and comfortable. We chose a balcony room and it was relaxing to sit outside "

"I was there to attend a friend's wedding. I arrived at 3:30 pm after a 7 hour drive. Check in was listed as 4 pm. I knew I was a little early and my room may or may not ne ready. The lady that checked me in was nice. She told me my room wasnt ready. At 4:30 my room still wasn't ready. I spoke with a different lady this time and told her how concerned I was because the wedding was at 5:30 and I needed to change clothes, fix my hair and put on makeup. I told her I had a wedding to get ready for and she just looked at me and said "yep, you and everybody else". I know it wasnt her fault that my room wasnt ready but she was very snarky and rude. I dont expect to be treated rudely at any hotel but for the amount of money they charge, I surely did not expect her attitude. I didnt get into my room until 5 pm. I had to skip most of the makeup I had planned to put on, didn't have much time to freshen up, changed clothes and ran out of my room to get to the wedding. This really put a damper on the evening for me. While I do realize that everyone was looking at the bride & groom I was uncomfortable & self conscious about the wedding pictures. The front desk didn't really seem to care. Attitude was very disappointing. Not what I paid for or expected."

"The condo is beautifully decorated and the view is great. We were very comfortable in the unit and had excellent communication and fine service from the management. "

"Parking is convenient and easy. The hotel is clean and has nice amenities. The staff for the most part have all be friendly and helpful. The pool area is spacious and nice. Wish Marriott would have splurged for multiple hot tubs…one for adults and one for kids. The only suggestion would be to have multiple people working the Starbucks counter in the mornings. Especially during the busy season. The staff for Starbucks could be friendlier. Otherwise it was a great stay!! We loved our stay and will be back. "