Orient by Isrotel exclusive

Choose dates to view prices

Located close to Western Wall, Orient by Isrotel exclusive provides a rooftop terrace, dry cleaning/laundry services, and a bar. Treat yourself to a massage, a body treatment, or a manicure/pedicure at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 1,208
AED 1,208 total
18 Apr - 19 Apr

Room options

Available filters for rooms
Showing 11 of 11 rooms

Orient Room

9.4 out of 10
Exceptional
(31 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Orient Garden Room

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Orient Old City View

9.8 out of 10
Exceptional
(13 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Orient City View Room

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Orient Suite

  • 54 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Orient City View Suite

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Templer Deluxe Room

9.6 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Templer Executive Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Orient Old City View Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Orient Royal City View Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located in Jerusalem, Orient by Isrotel exclusive is in the city center. Western Wall and Montefiore Windmill are local landmarks, and the area's natural beauty can be seen at Ein Hemed National Park and Mount Herzl. Jerusalem Botanical Gardens and Biblical Zoo are also worth visiting. Visit our Jerusalem travel guide
Map
3 Emek Refaim St, Jerusalem, 91999

What's nearby

  • The First Station
    The First Station
    1 min walk - 0.0 km
  • King David's Tomb
    King David's Tomb
    12 min walk - 1.0 km
  • Jaffa Gate
    Jaffa Gate
    15 min walk - 1.3 km
  • View from above, stunning view of the Jerusalem skyline with the beautiful Dome of the Rock (Al-Aqsa Mosque). Picture taken from the Mount of Olives adjacent to Jerusalem's Old City.
    Mamilla Mall
    15 min walk - 1.3 km
  • Western Wall
    Western Wall
    8 min drive - 1.9 km

Getting around

  • Jerusalem (JRS-Malha Railway Station)
    17 min drive
  • Yekuti'el Adam Station
    22 min drive
  • Ben Gurion Airport (TLV)
    59 min drive

Restaurants

  • Fiori (פיורי ירושלים)
    3 min walk
  • Coffee Nadi
    2 min walk
  • Bardak Pizza Bar
    8 min walk
  • Pompidou
    3 min walk
  • Adom (אדום)
    3 min walk

About this property

Orient by Isrotel exclusive

Luxury hotel near Western Wall
At Orient by Isrotel exclusive, you can look forward to a rooftop terrace, dry cleaning/laundry services, and a bar. Treat yourself to a massage, a body treatment, or a manicure/pedicure at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, along with pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, concierge services, and an elevator
  • Meeting rooms, luggage storage, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 243 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day)
  • Valet parking on site (USD 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (7,535 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Art Deco architecture
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
On Saturdays, check-out is 2 PM and check-in begins at 6 PM.

Renovations and closures

This property is closed from March 5 2026 to March 7 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to November
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Orient Jerusalem
Orient Hotel Jerusalem
Orient by Isrotel exclusive Hotel
Orient by Isrotel exclusive Jerusalem
Orient by Isrotel exclusive Hotel Jerusalem

Frequently asked questions

Does Orient by Isrotel exclusive have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Orient by Isrotel exclusive?

As of 29 March 2026, prices found for a 1-night stay for 2 adults at Orient by Isrotel exclusive on 18 April 2026 start from AED 1,208, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Orient by Isrotel exclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 15 per day. Valet parking is available for USD 30 per day.

What time is check-in at Orient by Isrotel exclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Orient by Isrotel exclusive?

Check-out is at noon.

Where is Orient by Isrotel exclusive located?

Located in Mishkenot Sha'ananim, this luxury hotel is within 1 mi (2 km) of Mount Herzl and Western Wall. The First Station and St. Andrew's Church are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Orient by Isrotel exclusive Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

8.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 499 out of 723 reviews
Rating 8 - Good. 144 out of 723 reviews
Rating 6 - Okay. 32 out of 723 reviews
Rating 4 - Poor. 24 out of 723 reviews
Rating 2 - Terrible. 24 out of 723 reviews

Reviews

Verified

10/10 Excellent

pessie

Liked: Cleanliness, property conditions & facilities
Staff was very helpful and friendly , room was clean , wonderful amenities
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Dahlia

Liked: Cleanliness, amenities, property conditions & facilities
Construction all over the area outside. Otherwise great service and rooms are nice. Breakfast amazing.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excelente!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay and service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, amazing breakfast, great service and great cleaning staff! We loved it!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and guest services were very helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rina

Amazing and beautiful hotel. Great service and amenities
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marc

Great stay - lovely hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Jice
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not order breakfast
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Yoana

Disliked: Staff & service
Uy
Stayed 1 night in Nov 2025
Verified

8/10 Good

Dahlia

Liked: Amenities, property conditions & facilities
Clean room. Great breakfast but we got an older room. Not one that was advertised.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

MOSES

Liked: Cleanliness, amenities, property conditions & facilities
Great service and food, but for the price there should not be a shortage of hot water and that was the case not once but twice.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean and tasteful property with delightful staff. Didn’t have an opportunity to eat in the hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nava

Liked: Cleanliness, staff & service, amenities
Amazing hotel, stunning property, kind, professional, helpful staff, excellent service!! Best breakfast I’ve ever seen!!! Everything was perfect!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
My family has immensely enjoyed numerous stays at the Orient, particularly celebrating the holiday of Succot here this year and for the past four years. Located in the lovely and quiet German Colony, the Orient hotel offers a wonderful all-around experience. Its’s rooftop with a 360 degree view of Jerusalem and the walls of the Old City has an infinity pool and a fabulous meat restaurant and is reason enough to choose to stay here. However, most notable at the Orient is the first-rate culinary experience. Executive Chef Ahmad Salameh ensures that superb food and an ample array of delicacies is consistently provided at each meal, especially on Shabbat and holidays. The restaurant’s managerial staff led by Whaleed, Alian, Gazaleh, and Hirbawi warmly welcomes guests and is above and beyond expectations. Additionally, the reception and concierge staff also make a stay at the Orient exceptional. I highly recommend staying at the Orient!
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere. Close to shops and restaurants. Friendly staff eager to help. Buffet breakfast amazing.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, room comfort

Understaffed

Always amazing to stay at the Orient, although noticed front desk reception is totally understaffed. Waited for a long time to check in at 2pm and also waited for close to 5 mins when checking out at 6.30am. Need more staff. Unacceptable for the quality of the hotel.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Shahar

Liked: Cleanliness, staff & service, property conditions & facilities

Great staycation!

Great service, amazing pool at the rooftop, warm welcoming, great breakfast and amazing spa. Great room (and shower room) with all what we needed. The only downside was that the bed wasn't the most comfortable.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel la Alberca exageradamente llena y faltaban camastros para asolearse
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is fine. All of the work occurring around the hotelmade our stay not as pleasant as usual. Until the work is completed by the City the hotel I cannot see staying there.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. There is construction in the area
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service
I came 2 times in 2 weeks here and the first was great no problems the second time when I went to check in they tried charging me VAT tax when I’m American and not only did they try charging for just this time but for the time before. The staff was very unprofessional through out the stay.
Stayed 2 nights in Jun 2025