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"Great hotel, helpful staff and excellent location. "

"Nice hotel, kind staff, amazing room service"

"Nice bar at top floor. Breakfast excellent "

"BEAUTIFUL PROPERTY. PICK THIS OVER THE BUND AND JUST CAB FOR CHEAP TO THE SIGHTSEEING DESTINATIONS."

"Club lounge was excellent. "

"A Perfect Stay at Shangri-La Shanghai — Truly Exceptional Service From the moment we arrived, everything about our stay at the Shangri-La Shanghai was simply perfect. The room was beautifully maintained and even upgraded upon check-in, offering a stunning view and the highest level of comfort. Housekeeping was incredibly attentive — they refreshed our room twice a day and always made sure everything was spotless. What touched us the most was the kindness and thoughtfulness of the staff. They went above and beyond to celebrate my birthday, preparing a lovely surprise that made the day unforgettable. Every interaction with the team was warm, professional, and genuine. My girlfriend and I felt truly cared for throughout our stay — it was one of the happiest times we’ve shared together. I can’t thank the Shangri-La team enough for their exceptional hospitality. This hotel has set a new standard for us, and we’ll definitely return on our next trip to Shanghai. ⭐⭐⭐⭐⭐"

"Ive stayed at many hotels on nanjing road, this is one of the better ones. The staff was nice and helpful. The morning buffet is great (if you got that option) and the dinner one is decent. The area around this hotel can be a hustle and bustle, but that is expected since youre located right next to a popular tourist street. "

"Family "

"Fantastic location in downtown Shanghai with many restaurants and shops nearby."