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"Such a wonderful experience. This smaller, quaint, relaxing spa was just the retreat we were looking for after 2 weeks of city life. We really enjoyed the slower pace, the food, and close proximity to Snow Monkey Park and Shiga Kogen."

"We had such an amazing experience here. Great place in this charming village of Japan. We’ll definitely come back. "

"Clean and friendly staff."

"The room with private bath is great! Great hospitality, too! We had dinner and breakfast, they’re delicious! Really enjoyed our stay! "

"アットホームで良い。"

"The thoughtful staff, excellent kaiseiki dinner made our stay a fabulous one. The property is well kept & we experienced warm, Japanese hospitality - from lunch recommendations, snowball toys, to free flow drinks at the lobby and room. We loved Shibu Onsen town & Shibu hotel made it all the more special. The Onsen was great especially during winter. "

"Staff was very kind, even with the language barrier, were more than helpful. Rooms were well equipped with extra blankets and mattresses. The hotel bus drove us to the Monkey park and to the train station upon checkout. Onsen was very hot and clean. Would love to come back! "

"Very good service … using Google translate to explain the details about the special Japanese meals prepared"

"Great stay with very friendly staff, the offer free transport to the monkey park and the onsen are great."

"Very cosy Japanese accommodation. Lovely couple and very friendly. Definitely will recommend this place 👍👍"

"The staff was very kind and helpful. The property is very beautiful. "

"Clean rooms, good amenities, lovely host. "