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Quality Inn Downtown

2.5 star property
Hotel in Johnson City with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Located in downtown, Quality Inn Downtown offers a practical base for visitors. Guests enjoy to-go breakfast, free newspapers, in-room WiFi, and an outdoor pool for warm months. The front desk staff is available 24/7 to assist travelers.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
The current price is AED 239
AED 292 total
includes taxes & fees
4 Jan - 5 January 2026

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Room amenity

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room amenity

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Room amenity

Room, 1 King Bed, Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Microwave
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Smoking (Efficiency)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room amenity

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1900 S Roan St, Johnson City, TN, 37601

What's nearby

  • Tweetsie Trail Trailhead - 16 min walk - 1.4 km
  • Yee-Haw Brewing Company - 2 min drive - 2.4 km
  • Founders Park - 2 min drive - 2.4 km
  • East Tennessee State University - 3 min drive - 2.4 km
  • Austin Springs Spa & Salon - 4 min drive - 3.1 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 24 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Cranky's Pump N Pints - ‬15 min walk
  • ‪La Perla - ‬17 min walk
  • ‪Southern Craft BBQ - ‬17 min walk
  • ‪Little Animals Brewery - ‬2 min drive

About this property

Quality Inn Downtown

Hotel in the city center
Quality Inn Downtown provides amenities like free to-go breakfast and a business center. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self parking
  • A vending machine, a 24-hour front desk, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Quality Inn Downtown include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hotel Johnson City
Quality Inn Downtown Hotel
Quality Inn Johnson City
Quality Johnson City
Quality Inn Downtown Johnson City
Quality Inn Downtown Hotel Johnson City

Frequently asked questions

Does Quality Inn Downtown have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn Downtown?

As of 5 December 2025, prices found for a 1-night stay for 2 adults at Quality Inn Downtown on 4 January 2026 start from $76.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Downtown pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn Downtown?

Check-in begins at 3:00 PM.

What time is check-out at Quality Inn Downtown?

Check-out is at 11:00 AM.

Where is Quality Inn Downtown located?

Located in the heart of Johnson City, this hotel is within 1 mi (2 km) of Tweetsie Trail Trailhead, Tipton-Haynes Historic Site, and Yee-Haw Brewing Company. Founders Park and East Tennessee State University are also within 2 mi (3 km).

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Reviews

Quality Inn Downtown Reviews

7.4

Good

7.4

Cleanliness

8.0

Location

8.2

Staff & service

6.6

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 169 out of 544 reviews
Rating 8 - Good. 173 out of 544 reviews
Rating 6 - Okay. 89 out of 544 reviews
Rating 4 - Poor. 58 out of 544 reviews
Rating 2 - Terrible. 55 out of 544 reviews

Reviews

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice rooms for the price.
Stayed 3 nights in Oct 2025

10/10 Excellent

Esin

Liked: Cleanliness, amenities, property conditions & facilities
Very damla but clean, warm and nice hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Dorothy Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and a clean, quiet room.
Stayed 1 night in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Comfortable quiet room Breakfast good Could use a microwave Staff helpful
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Property needs a facelift, but you can tell the friendly/ helpful staff is trying very hard to keep things afloat. Nothing really to speak of immediately around the property, but everything one needs is a short drive away. Pleasant/safe stay.
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff But I didn’t get the room I had booked and didn’t get daily room service after I had requested it !
Stayed 3 nights in Oct 2025

10/10 Excellent

Audreyanna

Liked: Cleanliness, staff & service, property conditions & facilities
Overall simple and easy check in process. Area wound is kinda sketch but everything looks clean and decently upkept
Stayed 1 night in Sep 2025

10/10 Excellent

Yancy

Clean place.. kind staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Heber

Liked: Cleanliness, staff & service
If my room (a suite) is any indication of the other rooms, this property needs a complete overhaul. Carpet is worn and dirty, light fixtures are at least 20 years old, and the bathroom is also dated. Too bad; this is a good location.
Stayed 1 night in Oct 2025

4/10 Poor

Mary K

Disliked: Amenities, property conditions & facilities
Mattress okay. Water hot. Noisy heat/air conditioning. needs new plumbing fixtures. Really lousy breakfast, dirty tables in dining area, ridiculous trash can, HORRIBLE coffee (if you want to call it that). Staff was friendly, helpful, and nice. I can only conclude that the Choice group of hotels (owners) are just really CHEAP when it comes to providing anything of real "Quality" to their guests.
Stayed 1 night in Oct 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

6/10 Okay

Deborah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was cleanish, but the room and property are outdated and in dire need of a remodel. The carpet was so old and in need of replacement that I would not take my shoes off except in bed. Lobby also outdated and screaming for an upgrade. No complaints about staff, but would not choose this hotel again, especially at this price.
Stayed 1 night in Oct 2025

4/10 Poor

Guy

Liked: Cleanliness
Disliked: Staff & service
Staff was terrible
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Pleasant staff, room issues.

We had an issue with the room condition on arrival (smell, plumbing, etc.), that resulted in my family not wanting to stay. I’m sure the staff will address these concerns. We were pleased with the helpfulness of the staff and they did issue us a refund. Managing a motel is difficult, I’m sure and would think it could improve in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

BIANKA

Liked: Cleanliness, amenities, property conditions & facilities
It was good for rest and good enougs breakfast , easy parking areas, good AC , comfortable bed with tv microwave, fridge, iron, coffee maker, blower ect. The toilet was slow as well as the sink carpet need to be clear look old and dirty, some of receptionists wasn’t the frendly to say a simple good morning overal was good stay , im sure i will come back!
Stayed 3 nights in Jul 2025

2/10 Terrible

david kile

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd WORST hotel I have ever stayed at after 40 years of traveling. Length of stay was 7 nights. Carpet so dirty my socks turned dark brown. Staff refused to clean our room every 3 days (finally got it cleaned on day 5) but had to complain in person twice (they just ignore you since they already have your money when you pay in advance using expedia). The hotel area is super noisy and unsafe: Street traffic and Car engines revving all night as well as EMS siren noise. Homeless zombies are outside all hours sitting around the Burger King like stray dogs. Room quality stuffy, musty, dark, dank and dirty. Original room that I refused to take stank like marijuana / dope. So pay a little extra, DO NOT STAY HERE... and go somewhere else. I will never again stay at a "NO" Quality INN. Go to the Hampton or Best Western. You're welcome.
Stayed 7 nights in Oct 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Staff members were pleasant and friendly. Breakfast was good. Mattress was comfortable. Nice tv. Safe didn’t work. Toenails were on and in the pullout sofa. Girlfriend emerged from the pool with a large bandaid in her hair and corner of unit by the sofa was dirty but other than that bed was comfortable and clean as well as the bathroom. Stayed 2 nights and price was reasonable for the stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Lendsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay... will be back.
Stayed 1 night in Mar 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice, clean, comfortable, and offeren a nice breakfast. Its the nicest Quality Inn Ive stayed in. Will definitely stay there again.
Stayed 2 nights in Aug 2024

4/10 Poor

Kandace

Disliked: Cleanliness, amenities, property conditions & facilities
Stained and dirty sheets, flying bugs, freezer ice is brown, stained pillows doors don’t shut properly
Stayed 1 night in Jul 2025

8/10 Good

Linton M

Liked: Staff & service, amenities, property conditions & facilities
Sufficient
Stayed 2 nights in Apr 2025