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"The room, kick back, breakfast, everything was absolutely awesome!!! This is the first time we have ever booked a hotel better than motel 6 so it was a new experience for us. Absolutely everything was perfect, HOWEVER we did have a few rough phone calls when calling down for basic information. Both times we spoke with men. One was David and I'm not sure who the other was. Both of them had a very rude attitude/tone, answered questions very condescending like, and we're just very short. Do I expect everyone to just bow down? No absolutely not, but I am a kind person and I expect to be treated the same as well. Maybe they need a refresh on the fact that they should speak to guests with a bit of grace. Outside of that, it was a really great stay. I will definitely recommend Drury to everyone and will be back. "

"Clean and friendly "

"Always great! "

"Come stay here "

"Front desk staff was so helpful and friendly. We didnt know there was complimentary dinner and drinks, in addition to a fabulcius and tasty breakfast. We will stay here again "

"Great property "

"I had a fantastic stay at the University Inn of Carbondale! From the moment I arrived, the staff made me feel welcome and went above and beyond to ensure a comfortable experience. The room was spotless, beautifully designed, and had everything I needed. The location was perfect, and the breakfast buffet? Delicious. "

"Staff is phenomenal, and the room was very clean, accommodating all my needs. "

"Very friendly staff"