"Positives
Location good
Breakfast excellent
Bar staff - nice people
Large room
Clean
Rituals toiletries
Bar price was very reasonable
Comfy beds
Negatives
Wrong room type provided (and refused to remedy)
Only 1 water (and yes, a single occupant but you make me painful price for the room)
No water day 2 requested for day 3
No milk day 3, gave up
Coffee machine not working day 1
Not soundproofed
TV mostly not tuned in
No UK TV / international
Casting not working (TV not connected to internet, tries to connect but won’t)
sky bar not open (only weekends)
Reception fairly rude
Screen for ac cannot be turned off - so bright
Sky bar not open "