Search Condo Resorts in Jupiter Island

"The resort overall is great, but we were put in a room that reeked like cigarette smoke. When we mentioned it to management they were unable to do anything for the first evening and even on the second evening, they only offered another cleaning to help mitigate the odor, which only worked for one evening. Overall these rooms really need an overhaul. "

"This hotel is very nice, you can tell it was renovated not too long ago. All of the staff was welcoming and accommodating. Steve is a pleasure, very helpful about suggestions around town. Beach access is perfect, the breakfast and coffee options at the cafe were great. Wall seemed thin, could hear everything is the next room. The room and bathroom were clean, the toiletries were very nice. The fridge and microwave was great for leftovers. I would definitely stay again! "

"Perfect "

"Poor Service for Reception Manager TYLER– voco Sandpiper All-Inclusive Resort (IHG) My experience at voco Sandpiper All-Inclusive Resort was significantly impacted by a serious service failure at the reception level. At the time of check-in, I was explicitly approved by an assistant manager - Mckenzie- after Olivia completed the checkin process after 45min waiting time- that parking fees would be complimentary and therefore were not presented, signed, or authorized by me at any point. This was a clear agreement and formed part of my decision to proceed with the stay. Despite this, Reception Manager Kyle later at the checking out process, attempted to enforce parking charges that were never disclosed, acknowledged, or approved at check-in. More concerning was the lack of accountability and unwillingness to honor the commitment made by his own team. This reflects a breakdown in internal communication and a disregard for basic customer service standards. He didnt even try to deescalate the situation or checking the cameras for reassurance that his customers were RIGHT. Charging guests for services that were previously confirmed as complimentary—and without documented consent is unacceptable. It undermines trust and raises concerns about transparency in billing practices. As a Director of Customer Service for more than 10 years, I strongly urge management to review this incident, ensure proper staff alignment, and honor all commitments made to guests at check-in. "

"Yes"

"No coffee for geust no staff after 11 people running the halls waking us up will NEVER COME BACK"

"Clean room, quiet location. Easy check-in/out. Nice boutique hotel "

"Perfect"

"For the price per night it is not worth it. Booked ocean front room and paid more. Got to our room and it wasn’t ocean front. I called the front desk and they said we don’t have any ocean front. That was a lie. Almost 1,000 a night and I still have to pay $18 for a drink, there isn’t any breakfast included, snacks in the room are $8 and higher. The prices were insane in my opinion. If you paying that much per night, they should be more accommodating. When we arrived nobody was working at any of the bars or kitchens because it was Windy. We hated that it was Windy also but still wanted to start our vacation and make the best of it. They set up your beach chairs for you and you are sitting on top of one another in rows. My elbow was almost touching the stranger next to me. It was Weird and awkward. Place was clean but it is Definitely not worth the money. I would have went to an island for what we paid. "