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In general every went smooth during our stay at Four Point Stay. All the staff very helpful.

Excellent staff. Basic breakfast but it’s free. Limited options. Staff was helpful and kind all around. I don’t know what is on the second floor but furniture was always being dragged on the floor or moved at all sorts of time in the morning and night. Maybe construction? But lovely stay.

Great hotel with love music, a simple gym and AMAZING food!

The check-in and check-out process was very easy and fast without a deposit. The FO gave me a room with a nice view, the sea and the pool. The room was clean, the AC was cold, the shower was very strong. but now they don't provide bar soap, shower cap, toothbrush in the bathroom but when you check in, they will ask for this and if you need it, they will give it to you. everything is ok, only the security in front of the lobby door must be alert if guests bring a lot of luggage. There is no need...

Proses check in out mudah dan cepat tanpa Deposite. Staff ramah. Kamar bersih, ac dingin ,shower kencang. Untuk minuman reffil sendiri dan di sediakan dispenser di tiap lorong. Likasi berada di pusat kota. Dekat dengan kuliner dan pusat perbelanjaan. Jika mau renang bisa ke sebelah di hotel novotel. Mantap deh!!

Room cleaned daily and breakfast every morning with different food but also maintaining some choices.

First off I was greeted very nicely by the front desk . Made to feel welcome. Then upon entering the room there was my photo and personal greeting on the TV . Wow was I surprised..never in the 25 years of traveling around the world havevi ever seen this as well as a note from the Big Boss. You sold me right there.. the room was laid out Well, bed very comfortable, nice view of Samarinda from the window also Breakfast was well laid out, plentiful selections and hot pancakes really were...

There was no real areas for the storage of clothing. The rack for hanging clothes, fell off the wall with 10-15 pieces of hanging clothes. Better dressers or sturdy shelves need to be provided for guests that stay there for more than a few days.

Thank you Hotel Harris for your hospitality. All of the staff members that we interacted with were friendly, professional, and have the best customer service skills. We loved the long pillows called guling. The room set up is simple, but it is cozy and clean. We will definitely stay at Harris Hotel again whenever Pontianak is calling.

Supper nice and the staff was extremely helpful.

Without doubt one of the favorite hotels I stayed during my recent trip in East Kalimantan! The staff was extremely friendly, the hotel very flexible (appreciate this!) and the general manager deserves a special thanks. We had two great evenings here, which obviously also added up to the experience. All respect for the general manager who does a great job here and a true sample of excellent hospitality.