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"Good location and helpful staff, interesting historical ryokan "

"Overall an excellent onsen hotel. Spacious room and well-appointed onsen."

"The staff were very friendly and let me park my bike in front of the hotel for free. The lobby was full of interesting furniture and instruments so it had a nice atmosphere. Unfortunately my room smelled like a barn. I live in a house with tatami so I am used to the smell of tatami, but the smell in this room was overpowering. The toilet was noisy for a long time after a flush because water pressure for the room was low and it took a long time to refill the tank. The sink was also only giving a trickle. The onsen facility was well kept though. "

"Excellent traditional experience, onsen is great and the traditional food sets (both breakfast and dinner) are very nice. Only problems I had overall were maintaince going on during my stay (landscaping and some light building work), and some parts of the building are showing their age (especially in the onsen and lobby areas). Bonus note, some of the hole in the wall restaurants nearby are excellent and the rual area nearby is great for a break from the big cities (it has that fresh air countryside feel)."

"Loved this place. A little trip to a quieter part of Japan. The hotel worked very very hard to accommodate gluten free meals for my mother even after I had forgotten to tell them ahead of time. They were very sweet to help my mom experience traditional Japanese food, gluten free. The canals were lovely to tour as well. "

"Room was clean, comfortable, and quiet - all making for a great stay!"

"Very enjoyable stay, great food and modern rooms"

"Nice place, very clean, friendly staff"

"I’ve got a very serious burn injury during my stay at this hotel while using the private hot spring facility provided. And unfortunately none of the staff appeared to understand English well enough to handle the situation."