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"Local bus shuttle available to connect with the Ryoken , very warm attentive welcoming from the staff on arrival and during our stay ! Lovely traditional room and dinner / breakfast. No over crowding in the onsen , all amenities available for a comfortable stay."

"This property is a 5/5 for sure, this was a highlight of my trip. Spend a little extra and get the premium suite with the private bath. The staff are all amazing, they are super professional and always helpful. The hotel Onsen is amazing too, its baths + sauna were so relaxing. The danger about staying here is you never want to leave the hotel. "

"Excellent service a"

"We had a nice stay in one of the deluxe Japanese rooms. It was a treat for us and we felt well taken care of. We chose the half board option and the food and service felt special. The accommodation is just off the main strip but still very close. We really enjoyed our 2 nights. I would have liked to choose between an upper floor or lower floor as I pictured having a garden attached to our open air bath (I am probably being unrealistic so this is on me!), but it was still very lovely!"

"Great staff, very efficient and so nice. The breakfast was wonderful! Very modern and great space utilization. "

"Clean , spacious room with convenient location near the train station."

"Had a wonderful stay, the open air bath rooms are incredible and the staff are so attentive. Will come again "

"All of staff were very helpful."

"Great location and room very big with a beautiful view on the city and mountains."