Metropole Hotel Kampala

Property class: 3.5

Choose dates to view prices

Take advantage of free English breakfast, an adjacent golf course, and a terrace at Metropole Hotel Kampala. Tee up with amenities like a driving range, golf lessons, and a golf clubhouse at this hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

View all photos for Deluxe Double Room, Golf View

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Deluxe Double Room, Golf View

8.0 out of 10
Very good
(1 review)
  • Golf view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Business Double Room, Golf View

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Business Double Room, Golf View

  • Golf view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Single Room

A hotel room with a large bed, a desk, a chair, and a window with a view.

Deluxe Single Room

  • Golf view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Business Double Room, City View

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Business Double Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double or Twin Room, 1 Double Bed, Front View

A hotel room with two beds, a desk, a chair, and a window with a black valance.

Deluxe Double or Twin Room, 1 Double Bed, Front View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

You may also like

Ad
A large outdoor swimming pool surrounded by palm trees and red umbrellas, with a tiled walkway and a building in the background.

Lake Victoria Serena Golf Resort & Spa

Kampala
  • Pool
  • Hot tub
  • Spa
  • Kids pool
8.6 out of 10, Excellent, 90 reviews
The price is AED 548
AED 654 total
includes taxes & fees
31 Oct - 1 Nov
Lake Victoria Serena Golf Resort & Spa

About the neighborhood

Located in Central Kampala, a neighborhood in Kampala, Metropole Hotel Kampala is in a shopping district and next to a golf course. Uganda National Museum and Destreet Art Gallery are cultural highlights, and some of the area's landmarks include Independence Monument and Kasubi Tombs. Looking to enjoy an event or a game while in town? See what's going on at Mandela National Stadium, or consider a night out at Speke Resort and Conference Centre. Visit our Kampala travel guide
Map
Windsor Crescent Road Plot 51-53, Kampala, Central, 227744

What's nearby

  • Uganda Golf Course
    5 min walk - 0.5 km
  • The Acacia Mall
    17 min walk - 1.4 km
  • Kisementi
    20 min walk - 1.7 km
  • Makerere University
    2 min drive - 1.9 km
  • Uganda National Museum
    2 min drive - 1.5 km

Getting around

  • Entebbe Intl. Airport (EBB)
    63 min drive

Restaurants

  • Yujo Izakaya
    11 min walk
  • Fairway Hotel
    5 min walk
  • Bight of Benin
    12 min walk
  • Lotus Mexican Resturant
    8 min walk
  • Tamarai Thai Restaurant
    4 min walk

About this property

Metropole Hotel Kampala

  • Hotel located in Central Kampala
  • Take advantage of free English breakfast, an adjacent golf course, and a terrace at Metropole Hotel Kampala. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a golf clubhouse. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
  • You'll also enjoy perks such as:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), express check-out, and an elevator
    • Free newspapers, barbecue grills, and a front-desk safe
  • Room features
  • All 60 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with digital channels
    • Wardrobes/closets, refrigerators, and electric kettles

Similar properties

A restaurant interior with a wine rack, hanging lights, and a mural on the wall.
Arcadia Suites Hotel Kampala
Central Kampala
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 174 reviews
The price is AED 251
AED 304 total
includes taxes & fees
25 Oct - 26 Oct
Arcadia Suites Hotel Kampala
Compare similar properties

Frequently asked questions

Is Metropole Hotel Kampala pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Metropole Hotel Kampala?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Metropole Hotel Kampala?

Check-out is at noon.

Does Metropole Hotel Kampala provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per person applies.

Where is Metropole Hotel Kampala located?

Located in Central Kampala, this golf hotel is within 1 mi (2 km) of Uganda Golf Course, The Acacia Mall, and All Saints Cathedral. British High Commission and Kisementi are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Metropole Hotel Kampala Reviews

7.0

Good

7.8

Cleanliness

7.2

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 44 reviews
Rating 8 - Good. 21 out of 44 reviews
Rating 6 - Okay. 9 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 4 out of 44 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was comfortable
Stayed 7 nights in Nov 2021
Verified review

6/10 Okay

Liked: Room comfort
The hotel neds some updates, it's very old
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
I I didn't like how a night shift employee checked into my room at 5:30 in the morning while i was at the gym. The employee had no reason to be in my room at that time and he couldn't give me a reason why he was there. Then i call the front desk to report the incident and its the same employee who picked up the phone and assured me that no one was in my room. When the morning supervisor came we reviewed the camera and sure enough that employee was in my room for no apparent reason. I was forced to check out of the hotel prematurely and had to find another secure hotel. I will never go back to that hotel for poor security.
Stayed 6 nights in Mar 2020
Verified review

6/10 Okay

Good basic rooms, restaurant. Very good value
Stayed 2 nights in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My worse stay in Metrople kampala -feb'2020

Hotel stay was worse -compare to my previous visits. property is old not maintained well -insuffient lighting in wash room /fused bulbs/ dusty rooms / ineffective air condition in room .. etc etc . ANTS were seen around and also a small RAT that was moving about -reported to the reception-on check out. food and facility average - I do not recommend this property to anyone and will never stay again.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and went out of their way to answer my every request. I think the rooms would be better with carpet rather than bare tile and a pair of house slippers or shoes would make a difference with the bare tiles. Water pressure is good though the shower would do better with a sliding glass door rather than a curtain. The breakfast is good and has nice variety. A little noisy in the morning due to being next to a major road but it is manageable. Overall I would stay here again.
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
If you have no better place to stay,then book this hotel.very poor ethics in regards to front desk and management. Booked a fully paid stay for 15 days but due to other obligations had to leave in 5 days, with booking company promising to refund my balance. The hotel management RIPPED me off by refusing to honor the request from Expedia. Again if you have no better place to stay and all the many surrounding hotels are full then make this your choice. For me i will never.
Stayed 13 nights in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness

Surprised and Embarrassed

Somewhat surprised to assign a lower classified room rather than a pre-booked one. I was more embarrassed because they didn't ask for any comment or understanding on this at the time of check-in. Facility status varies from room to room. Especially, lighting and bathroom drainage are different. Housekeeping time varies with employees. Accommodation costs US$ 75/day, which is not cheap.
Stayed 4 nights in Nov 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
very noisy on the street sided room. I cant sleep due to loud club music
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大変快適な滞在でした。従業員の気持ちよい対応と美味しい朝食に感謝。エンテベ空港へのアクセスにも便利。
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne ubication. Calme et lumineux.

Bonne ubication. Calme et lumineux. Restauration pas top.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food from restaurant was excellent especially the Thai and the fish. Room at the back was noisy with traffic and people talking outside. Ask for rooms in the front. Adequate gym facility. Good siting area for a small hotel
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast spread each morning was excellent, and the food in the restaurant is also excellent. The staff is very friendly and helpful. Both times I have stayed at the hotel, the air conditiong was not working, which made it difficult to sleep
Stayed 5 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very cooperative staff and rooms are run down a bit.
Stayed 9 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely friendly and attentive.They made my stay all the better
Stayed 5 nights in Mar 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service

Great location, not worth the money

The breakfast is terrible, seems like it was cooked a few days ago as nothing tasted fresh, very few options as well. Hotel staff could be trained in customer service as it seems like none of them wanted to be there. The rooms could also be refurbished.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Breakfast choice was poor
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Rooms were spacious and comfortable and the staff very friendly. One side of the hotel was very noisy because of a bar down the road so request a room on the golf course side for less disturbance.
Stayed 5 nights in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Comfortable stay

The recent stay at the Metropole Hotel in Kampala was pleasant. The hotel is generally clean and maintained however it is getting a little shabby. On the other hand the staff could not be faulted. Nothing was too much trouble, every request we had was dealt with efficiently and with graciousness. The room was always clean and fresh and the general areas were also clean. Of special mention is Agatha who organised our daily travel - she went above and beyond to ensure we travelled safely, comfortably and efficiently even in the crazy traffic of Kampala. All the drivers were courteous and helpful with one in particular waiting 2 hours when an appointment overrun. If you are looking for somewhere where you feel looked after then I would definitely book at The Metropole.
Stayed 5 nights in Feb 2018
Verified review

8/10 Good

Liked: Staff & service, room comfort

Ikke helt perfekt. Men acceptabel!

Rengøringen var ikke helt god. Virkede lidt som der ikke helt var styr på rengøringen af rummene. Man kunne godt se at hotellet var gammelt og slidt. Men alt det blev helt og opvejet af et utroligt flink, smilende og meget hjælpsom personale. Så alt i alt 3 1/2 stjerne jeg vill ikke betænke mig på at benytte hotellet igen!
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience.

Hotel was located in a good spot. Overall experience was good. Staff were friendly and helpful. More TV channels would have been nice.
Stayed 3 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms on street side are loud. Great staff. Location close to clubs. Good food.
Verified review

6/10 Okay

Liked: Staff & service, room comfort
The facilities are sufficient, although do show some wear and tear, though this may add to the experience of your visit. Internet service is slow, but can handle most email needs.
Verified review

2/10 Terrible

1st time booked hotel from Hotels.com and screwd

Not much issue with hotel but screwed with hotels.com
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Basic

The hotel is in a pretty convenient location but is very basic and over priced.