"The hotel was beautiful, the location was great, and the people were very friendly. However, there were certain details that could have made the stay a little better.
- My room wasn't cleaned the second day of my stay. Housekeeping said they would clean it when I saw them in the halls at 5pm, but they never came.
- There was a washing machine, but no detergent? I called to ask, but never got any
- The staff didn't know anything about the area. So when I asked for specific recommendations like...
"The Hotel and rooms were comfortable and convenient. Wonderful front desk, Cinnamon Coffee House and housekeeping staff. Nice breakfast. Enjoyed our stay"
"The hotel is conveniently located inside the mall, making it easy to access shopping and dining options. However, it was disappointing that the room did not provide complimentary bottled water. In addition, the towels looked a bit old and could be replaced with newer ones to improve the guest experience."
"Staff are friendly and helpful. Hope the breakfast could have more options for vegan s. Some places in the room, like coffee mugs and bathtub are not thoroughly cleaned. But it was a joyful stay overall."
"The breakfast was good and it was a buffet so we were happy 😃😃
The room was always clean and tidy.
There is a food court and small shop just across the hotel.
It’s not far from KLCC"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.