"Very badly maintained room with sagging mattress and pillow, unsightly stains on the sink, curtains, table top and seats in addition to moldy furniture. Never experienced such an unpleasant stay in my years of travel."
"I’m genuinely confused how this hotel maintains a 4–5 star rating because our experience did not match that standard.
To be fair, the bedding and towels were exceptionally clean, which we appreciated. And while even one or two cockroaches is not ideal, we are in Malaysia and understand that can occasionally happen in tropical climates.
However, several issues were simply unacceptable. The room had no toilet paper provided maybe a few squares left on an empty roll and zero back up at all, which...
"The only thing this property has going for it is the location and proximity to Setia Convention Center. Rooms are very basic and well worn. The bathrooms had mold in them. The kitchen had 3 plates, 1 bowl, 2 mugs and 3 spoons and forks. The fridge was rusty, there was food scraps under my bed. The sofa was well worn. The towels were thin. It is a very basic room. As a westerner travelling, this would be a 1 or 2 star rating. But given our room.was better than some of the others in the complex I...
"The Hotel charged me an additional 5 M Ringit per night saying the it was additional state taxes
I felt this was UNETHICAL since the rates include ALL LOCAL TAXES other the authorised Taxes
By right I should be refunded the total amount of 10 M Ringitt charged
Except for the Front Office Manager who was very nice to me when I protested against unfair charge and did his best to salvage The initial charge quoted by the front office staff was but was brought down by him substantially saying...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.