"we arrived late at nigh (about 10:30) due to flight problems. When we checked in, no one told us about the free breakfast with the gold rooms or anything else - just gave us a key and told us to have a nice stay "

"Wow!!! What an amazing trip my husband and I had visiting Banff and staying in the Fairmont Gold in Banff Springs. The staff truly roll out the red carpet and made a very memorable experience. The food was great and the spa was lovely!"