Find all hotels by Best Western in Kansas City, KS

"DO NOT BOOK THIS HOTEL Me and my friends booked this hotel to stay for 2 nights. We reserved double room or a room with 2 queen beds. When we checked in the first night, they gave us 2 rooms with one king bed in each room cause they didnt have any double room available. Alright, not what we reserved but understandable. So we checked in for 2 rooms. The second night, we had a long day and returned to the hotel. When we entered one room, the bed was completely stripped and the bedding stuff was on a couch. The room was still not cleaned and it looked like someone started cleaning but left it in the middle of the process. Mind you our luggages were still in that room. Then we tried to enter the second room to see the status and our key card didnt work. Then turns out there was another guest in that room. So they had checked out one of our rooms to new guest on our second day of stay. We raised this issue and the lady in the front desk was just making excuses and started explaining that it’s the morning staff that did it and all that. We had to leave the hotel late at night and find another hotel for the night. Staff is unprofessional, unorganized, and unreliable. They do not pay attention to customer’s concerns. So DO NOT BOOK THIS HOTEL, if you dont wanna end up having to find another hotel emergently."

"Very clean with helpful and polite staff"

"The staff was amazing but place is rundown and needs to be taken better care of. Bed had a massive indentation where guests have slept previously."

"Good breakfast, clean and spacious rooms"

"the pool was enjoyoble beautiful"

"Very nice place to stay. Room was clean and bathroom was nice"

"Great selection for breakfast. Everything clean and beds comfortable!"

"Stay was pretty average. Nothing over the top and nothing wrong. Would stay here again. Comfortable beds and easy to get in and out of for the gym we were going to."

"Everything was great. The breakfast was very good! Stay here, you will be glad you did!"