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Sheraton Kansas City Hotel at Crown Center

4.0 star property
Hotel with an outdoor pool, steps from Crown Center

Choose dates to view prices

Photo gallery for Sheraton Kansas City Hotel at Crown Center

Outdoor pool, open 5:00 AM to 10:00 PM, sun loungers
Meeting facility
1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds
Serves breakfast, lunch, and dinner
Exterior
The Sheraton Kansas City Hotel at Crown Center is steps from the Hallmark Visitors Center. Guests enjoy on-site shopping, an outdoor pool, and helpful staff. Free WiFi in public areas, dry cleaning services, and proximity to Liberty Memorial ensure a comfortable stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Pet friendly
The current price is AED 731
AED 879 total
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Corner (View)

Junior Suite, 1 King Bed with Sofa bed, Corner (View) | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Junior Suite, 1 King Bed with Sofa bed, Corner (View)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Corner

Executive Suite, 1 Bedroom, Corner | Living area | 55-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Corner

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Meeting facility

The Westin Kansas City at Crown Center

Crown Center District
  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
The price is AED 768
AED 923 total
includes taxes & fees
3 Nov - 4 Nov
The Westin Kansas City at Crown Center

About the neighborhood

Map
2345 McGee Street, Kansas City, MO, 64108

What's nearby

  • Crown Center - 1 min walk - 0.0 km
  • LEGOLAND® Discovery Center - 3 min walk - 0.3 km
  • Hallmark Visitors Center - 6 min walk - 0.6 km
  • T-Mobile Center - 19 min walk - 1.6 km
  • Kansas City Convention Center - 2 min drive - 2.2 km

Getting around

  • Union Station Tram Stop - 6 min walk
  • Kansas City Union Station - 7 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Burnt End BBQ - ‬5 min walk
  • ‪One East Urban Bar + Kitchen - ‬5 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Pierpont's at Union Station - ‬7 min walk

About this property

Sheraton Kansas City Hotel at Crown Center

Upscale hotel near Crown Center
Located close to Hallmark Visitors Center and Liberty Memorial, Sheraton Kansas City Hotel at Crown Center provides a grocery/convenience store, shopping on site, and a garden. Stay connected with free WiFi in public areas, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and ATM/banking services
  • Concierge services, a gift shop, and a front-desk safe
  • Guest reviews say good things about the helpful staff
Room features
All 720 rooms boast comforts such as air conditioning, as well as thoughtful touches like late night room service and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Mini fridges, on-request microwaves, and free infant beds

Similar properties

Meeting facility

The Westin Kansas City at Crown Center

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
The price is AED 768
AED 923 total
includes taxes & fees
3 Nov - 4 Nov
The Westin Kansas City at Crown Center

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 29 per day; includes in/out privileges)
  • Covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Spectators

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 33.29 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Covered self parking fee: USD 29.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Crown
Sheraton Hotel Crown
Sheraton Kansas City Crown Center
Sheraton Kansas City Hotel Crown Center
Sheraton Hotel Crown Center
Sheraton Crown Center
Hyatt Regency Kansas City
Sheraton Kansas City Hotel At Crown Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel
Sheraton Kansas City Hotel at Crown Center Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel Kansas City

Frequently asked questions

Does Sheraton Kansas City Hotel at Crown Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 5:00 AM–10:00 PM.

Is Sheraton Kansas City Hotel at Crown Center pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Kansas City Hotel at Crown Center?

Self parking is available for USD 29.00 per day. Valet parking is available for USD 39.00 per day.

What time is check-in at Sheraton Kansas City Hotel at Crown Center?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Sheraton Kansas City Hotel at Crown Center?

Check-out is at noon.

Where is Sheraton Kansas City Hotel at Crown Center located?

Located in Crown Center District, this hotel is within a 10-minute walk of Crown Center and Hallmark Visitors Center. Liberty Memorial and T-Mobile Center are also within 1 mi (2 km). Union Station Tram Stop is 6 minutes by foot and Crossroads Tram Stop is 11 minutes.

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Sheraton Kansas City Hotel at Crown Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 551 out of 1002 reviews
Rating 8 - Good. 233 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Amenities
Nice location
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Remarkable experience from checking in, parking, late night food service after a concert, and a quiet dark to a comfortable room for the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Aug 2025

4/10 Poor

Chantel

Liked: Cleanliness
We were checked in and hanging out in our room when other guests entered our room. Apparently they checked these guests into our room. An absolute safety issue. The staff’s initial response was to call it a “misunderstanding” and tried to imply it was on us. They back tracked and finally apologized and said they would give us new keys.
Stayed 2 nights in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything with the room & staff was great. The only thing I would complain about would be the pool. It really needs cleaned and could definitely benefit from some upgrades.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Liked: Cleanliness
Disliked: Amenities
This place was not an enjoyable stay. Half the elevators were down. We had the thermostat set at 60° and the temp was cooler outside than in the room. We had broken electrical outlets that were unsafe and lights would go on and off by themselves water pressure in the shower was low. The food in the eateries was outrageous on top of that. The only thing that was convenient o bout the place is they had room for our organization to have meetings.
Stayed 2 nights in Sep 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Was there for a Granddaughter at Children’s Mercy and felt at home.
Stayed 3 nights in Mar 2025

10/10 Excellent

Saundra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay with beautiful views!
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very spacious. It was in walking distance to the crown center shopping.
Stayed 3 nights in Mar 2025

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

Rosa M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 2 nights in Oct 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice views
Stayed 1 night in Aug 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located in an area with lots of interesting activities. We saw a play, did some shopping, visited the WWI museum, and had a great dinner, but can't wait to come back and do other things on our list.
Stayed 1 night in Jun 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to check in and out. Staff so helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Excellent staff
Stayed 1 night in Jul 2023

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel.

Room was nice but had plumbing issues. Overall a good stay.
Stayed 2 nights in Mar 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything, freeways, downtown,
Stayed 2 nights in Feb 2023

4/10 Poor

Larry

Disliked: Staff & service
We reserved an executive suite corner room online with Expedia, and paid upfront. When we got to the hotel they said they didn't have any rooms available and placed us in a traditional king room. They said we had to work out the problem with Expedia. In other words, no reimbursement on the hotels end. A large dental convention was going on to to busy to be served in their bar. Overall not a pleasant experience when you spend $520.00/night for a room. We stayed on the 33rd floor, and was asked to come to guest services to re-code our keys 3 times. I had asked for a bottle of water and was told the fee was $4.00/bottle or $10.00/if delivered to the room. I thought surely they could comp us a water since we had to continue to "come to the front desk" due to their mistakes. This weekend away was quite frustrating due to the Sheraton Hotel.
Stayed 1 night in Jul 2025

8/10 Good

yong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and staffs are friendly and helpful, great city view from 30th floor. Room was clean but the facility is not new. Water pressure is not as high as I experienced in others, the sink was a little bit clogged first day and was fixed later.
Stayed 2 nights in Dec 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Paid for an executive suite. Room was great. Bed was the worst bed I have had in a hotel. Heard the elevator go up and down all night. Other than that it was great.
Stayed 1 night in Nov 2024

8/10 Good

Darrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast would have been nice.
Stayed 1 night in Feb 2023

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neatly organized rooms quite again clean !
Stayed 3 nights in Feb 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concert in KC

Traveled to KC for a concert at T Mobile Center. Hotel was a quick Lyft ride to the venue and we were able to walk back after the concert. Nice rooms, purchase breakfast. No complaints!
Stayed 1 night in Feb 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities

Very unpleasant stay

The room wasn't clean. There was hair stuck all over the shower. It was hard to get a good picture of it. There was also hair inside the sink. Also, there was a stain in the carpet and on the lounger that looked like blood. The lounger was stained all around it in other areas, too. My spouse came 2 days later, and I had given the front desk his name. When he went down to get coffee, he stopped at the desk to get another card. (He didn't realize he didn't have his ID.) They asked for his ID, and due to his not having it, they called security on him and followed him to his room like a criminal. Then they never issued him an ID after they verified it was him. I was standing there, and they never apologized or asked me anything. Several times, we had to ask the desk for things, and they were so rude. The hotel was empty almost every day of my 7 days until Friday and Saturday, so you would think customer service would be important to keep people happy and bring in more clients. When it was busy, we had to wait 30 minutes to get out of the garage.
Stayed 7 nights in Jul 2025