"I was very surprised at the quality of the property. It is in major need of a renovation. Pretty much all the doors on our floor (11th) were very dirty as well as the base boards. The carpets in the hallway were extremely worn down. Our room also showed significant signs of wear and tear. The staff was very friendly and the breakfast was very good and the view was spectacular"

"ゴミ箱が適切に配置されているのがいいですね、同様にティッシュも複数置いてあります。 以外と１つだけというところが多いですから。 全体に若いスタッフさんが多いですが、皆様とても対応が良かったです、 施設の新しさ等もありとてもコスパが良いホテルです。横浜に行く時は主にウェスティンに宿泊していましたが、次回からはヒルトン横浜が多くなると思います。"