Top Independent in Karino

Hakone Kowakien TEN-YU

10/10 Excellent

"The food selection was amazing and when our A/C didn’t work in one of our rooms, they quickly relocated us to another set of rooms, with a beautiful view and massage chairs! The kids loved it!"

Hyatt Regency Hakone Resort and Spa

4/10 Poor

"Overpriced. Rooms are nice, but food is very basic. Breakfast is ok. Staff is very nice and amazing. They don’t have a gym which I don’t understand why. The hotel has a shuttle bus that takes you everywhere for free which is very nice."

Hotel Indigo Hakone Gora by IHG

8/10 Good

"The property is pretty remote. Make sure you time your Shinkansen with the hotel shuttles of your can find yourself waiting a long time. We took a taxi to the hotel which was 7200Y. Loved the public onsen and the private onsen. Breakfast and Dinner were not great for the price you are paying so we opted to eat off property instead"

Rakuten STAY TERRACE Hakone Kowakudani

10/10 Excellent

"Great room/ kitchen/ bathroom with an amazing view"

The Fujiya Hotel

10/10 Excellent

"I felt completely at ease from the moment I arrived, as I was treated with the utmost courtesy. The restaurants and bars were elegant yet welcoming, and with many international staff members working at reception, the bell desk and in the restaurants, language barriers are unlikely to be an issue. It seemed that over half the guests were from overseas, and I imagine they thoroughly enjoyed their stay as well. I had stayed here before the major refurbishment, and at the time my impression was simply that it was rather old (though I assumed that was to be expected of a classic hotel). This time, however, the historic building has been beautifully preserved, with meticulous maintenance ensuring it is spotlessly clean. Furthermore, the antique furniture appears to have had its cushions and upholstery reupholstered, making it both visually appealing and comfortable. The hot spring facilities were spacious and comfortable, complete with a sauna and a cold plunge bathtub; I was surprised to find that the hot spring water was even piped directly into the bathroom in my room. I would certainly like to stay here again."

The Prince Hakone Lake Ashinoko

10/10 Excellent

"Excellent property - beautiful setting."

Hakone Yutowa

10/10 Excellent

"Great location, easy flat walk from both Gora and Chokokunomori stations. Great amenities with complementary drinks, snacks and other things. Lovely shared spaces to enjoy and the room size was large by Japan's standards. The hotel is older and this shows a little in some areas but very clean and overall it was a very comfortable stay."

Fujisan Onsen Hotel Kaneyamaen

10/10 Excellent

"Room with Mt Fuji view = spectacular during clear sky! Breakfast quite expansive selection, although only 7am-9am, vs standard of 6:30/7am to 10am. Private room Kaiseki dinner was fabulous (not all rooms have private room) - a bit pricey overall but if you consider it an all-inclusive (minus lunch) then it’s fabulous. We were there three nights and didn’t leave property - would stay five nights next time! Nightly drum show was great for kids (and adults!)"

Hotel Mt. Fuji

2/10 Terrible

"Unfortunately, our stay was disappointing from the moment we arrived. The reception staff could neither speak nor understand basic English, which made the check-in process extremely difficult and stressful. Even when using Google Translate, communication remained a challenge, as the translated messages in their own language were still not properly understood, and we were repeatedly passed between staff members without resolution. The concierge desk was consistently unattended, and we received no assistance with arranging local tours or even obtaining basic information such as bus routes or an English map of the area. Due to the language barrier, we were also unable to make restaurant or bar reservations through the hotel. The room itself was very small and dated, with shabby décor that did not meet expectations. The bathroom was in particularly poor condition. Most concerning was the shower temperature control, which appeared to be stuck at 40°C, resulting in dangerously hot water without warning. When this issue was reported, instead of repairing or properly assessing the problem, the staff simply suggested that we move to another room while leaving our luggage behind in the original room, which felt both impractical and unprofessional. Overall, the lack of communication, poor maintenance, and limited guest support significantly affected our experience."

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Top Karino Hotel Reviews

Hakone Kowakien TEN-YU

Hyatt Regency Hakone Resort and Spa

Hotel Indigo Hakone Gora by IHG

Rakuten STAY TERRACE Hakone Kowakudani

The Fujiya Hotel

The Prince Hakone Lake Ashinoko

Hakone Yutowa

Fujisan Onsen Hotel Kaneyamaen

Hotel Mt. Fuji

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Change your mind

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Top Karino Hotel Reviews

Hakone Kowakien TEN-YU

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