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"Great family resort, food selection was very good unless you are super fussy, our daughter is and even she managed to have a pretty full plate each meal. Drinks were a good selection. Kids club was good but activities were fairly minimal. Beaches were lovely. Pools great for everyone. The beds were hard, but not lumpy, pillows fine. There is a go cart track next door that my son enjoyed. You can easily walk in to town or down to other beaches. We had a great stay."

"This hotel is truely exceptional. From the stunning beaches and pool to the incredible staff, to the banquet style breakfast which changes daily and has something for everyone, I would absolutely recommend it. We travelled with our 11 month old and were thrilled so see so many other families with young babies too, but you’d never know as the resort is super private and quiet - doesn’t feel family friendly at all, but totally is. Could be my favourite hotel ever. Highly recommend. "

"We loved our time at the IHG- Intercontinental Crete. It’s centrally located in Agios Nikolaos to great food and shops. The hotel has valet parking and it was very easy to get in and out quickly. The staff could not have been more pleasant. From the moment we arrived, they were very attentive and kind. The breakfast was phenomenal and included with out stay. This saved us time and money looking outside of the hotel for breakfast each day. The hotel restaurant and bar are great too. We spent each night having a delicious meal or drink at the hotel. The room was spacious and had everything to make our stay feel like home. We loved our time! 10/10"

"Room was newly refurbished Staff were friendly Free parking was appreciated Close Proximity to the beach No chairs in the room was a bother No hot water on the last morning"

"Every thing was ok, we were upgraded many thanks"

"We loved our stay. The room was great and the food was amazing. We were there out of season so there was not a lot of entertainment but we were expecting this. However, we had a lot of fun during our stay. "

"Our stay at this hotel was fantastic, the property was spotless, architecture gorgeous, environment serene. It felt like a spa stay; the spa itself was nice though maybe not worth it for just the drop-in pools (the ‘sauna’ especially). It was walking, albeit a good 30-40 min, distance to town which was filled with cute cafes, shopping and fantastic dinner spots. The water was pristine, loungers comfy, beach bar perfect. Only thing I’ll say is that it lacked a personal touch.. we actually got engaged there on our first morning and then extended our stay an additional night, sharing the news with the desk staff when we did, he complimented my ring but that was that. Of course I wasn’t expecting free comps or any fireworks but you’d think they’d send a congratulatory drink or a piece of cake or just something to celebrate this occasion. It felt quite removed, didn’t matter though we were just elated! "

"The overall comfort, quality and style of accommodation and stunning setting were wonderful. Cleanliness of the whole resort and friendliness of staff were excellent."

"This is such a brilliant hotel for young families. It’s a really beautiful place with some lovely restaurants, bars & some cute additions like the gelateria & the little on-site kafenio. The staff are brilliant with kids and they’ve thought of everything you need. Malia isn’t the prettiest area, but parts of the Old Town are charming with some lovely, great value restaurants. My only criticism of this hotel how expensive the restaurant are. We chose not to go half board or all-included but I wish we had – I think it would’ve been much better value overall!"