Find hotels near Katy Grand, Houston from AED 168

"Room was clean. Staff was great but fridge was warm even after request for maintenance to check it and Netflix or other internet apps on tv wouldn't load even after maintenance. "

"Parking lot security and friendly staff. I didn't have to worry about my vehicle being vandalized."

"Room was clean. Bathroom was dim and girls could not do makeup in there. Shower head was not spraying well and the water pressure was low. The staff were friendly and helped right away. The breakfast was fresh. "

"No"

"C/S . Room very clean and quiet. "

"Very comfortable and great location"

"Very responsive hosts"

"Came down to Houston for my birthday week and I was very happy I used this space. House was clean and spacious, just as it looks in photos. Host has great communication and made the whole stay easy for me and my group, host also had some ballon’s set around and it was very beautiful "

"The problems started before we even arrived. In the welcome email, I learned the upstairs toilet had been out of service since January. I booked in December and was never informed. Had I known, I likely would have chosen another property, as our group needed a working upstairs bathroom. When I reached out, I was told it was in the listing—even after I explained it was added after I booked.Check-in was scheduled for 4:00 p.m., but when we arrived, the cleaner was still there and didn’t finish until 5:00. We had to wait an hour and received nothing more than a “thank you for your patience.” The lack of customer service in both situations left a bad impression.The house itself was roomy and matched the photos. However, there was a large wet spot on the master bedroom rug that didn’t dry until morning. The living room couch was worn and stained. There was no hand towel in the powder room, so we had to use a washcloth from the master bathroom. The refrigerator leaked constantly, leaving a puddle on the kitchen floor that we had to keep cleaning up to prevent slipping.The backyard was also disappointing—only one broken chair, and the shed was left open with animals nesting inside. I also did not appreciate the repeated emails urging me to leave a 5-star review."