"After a long, long flight from the US, this hotel was wonderful to check in. Very quaint and quiet. We spent 2 days there before beginning a month-long Silk Road Tour. The architecture and furnishings were charming and far from the usual hotel. The breakfast was quite sumptuous and the on-site restaurant was a welcome convenience I'd go back to this hotel in a heartbeat."
"We loved the hotel. Very good size, loved having a washing machine, and a separate bedroom. Great location with shopping, restaurants & many conveniences nearby. We will definitely stay here again on our next trip."
"An ideal place to stay during a layover. Late-night check-in, a delicious breakfast featuring local treats, a clean rooms and gym, and friendly staff."
"The standards have declined noticeably since I first visited this hostel many years ago. It's in a great location near the bus station and park so it is always busy, mostly with tourists from China, but the standards have gone down too much.Firstly, the bean bags in the common area smell very bad and likely haven't been washed in a long time if at all. After midnight you find Chinese guests sleeping on them all night...and the mens bathrooms are really bad. The soap in the toilets disappears from Chinese tourists that remove it to shower with and the toilets themselves are always dirty, once again due to the toilet habits of the Chinese tourists. There are no hangars available which is simple to solve and the staff conduct a room check at 09-10am when check-out is at 12? The general common area is still bright and spacious and the WiFi is decent.There is also free drinking water and complimentary towels, slippers and soap. Laundry is a very reasonable 500 too, though once again without clean bathroom facilities, this location has lost its appeal for me."
"Great location to explore Botanic Garden on foot and city easily assessible with Yangex Go (UBER). The roof top terrace is a beautiful location to enjoy a cocktail or traditional pot of tea with stunning views!
The meals and breakfast all good. Staff really helpful and friendly. Throughly enjoyed my stay. When I return to Almaty, I will stay again 😊"
"I am writing to share my feedback following I am writing to share my feedback following my stay at Meldom hotel from July 26th through August 7th.
Throughout my two-week stay, I was deeply impressed by the high standard of service provided by the reception staff. Every team member was courteous, professional, and attentive to every detail. My room was consistently spotlessly clean, quiet, and very comfortable.
I would like to extend a special note of gratitude to the hotel manager, for his for his exceptional coordination, and to the front desk team for their warm hospitality.
Thank you for making my stay so pleasant and memorable—I look forward to returning
Warm regards Ziba
8/10/26"
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