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"Itz'ana is exceptional. The staff embodies the meaning of hospitality. From the reception desk, the wait staff, housekeeping; everyone was so nice and helpful. The GM is amazing, he has assembled a great staff. We are aready planning our trip back in February 2026. We love this place."

"Super impressive!! Super intimate and so so beautiful from the villas to the beach, bar, pool and dining! Staff was very attentive and friendly. I will definitely re visit!"

"Staff was friendly"

"The attention from Staff, their kindness stood out tremendously. They helped us with everything that we needed and went beyond. "

"Loved the staff here so much! The property was beautiful and very well kept. Plenty beach chairs, hammocks, bikes, paddle boards and kayaks for the guests. Everyone feels like family and old friends by the end of your stay. Definitely will be back here."

"Comfortable beds, great experience"

"The staff are fantastic!!!"

"This was my third time staying here. It’s excellently cared for - the grounds and pool are lovely. The staff are all wonderful. The rooms are high quality, very clean, and spacious. "

"Shelly was so sweet, kind and helpful. She even helped me arrange a rent a car at a fair price. Thai also go me a fresh coconut every day. "