"We were disappointed from the start. It took 30+ minutes to check in. We booked a room with two Queen beds. When we checked in, we were told that they gave away all the rooms with queen beds. We paid more for that room and no compensation was provided. The security is sketchy at best. The same code works for every room. We realized this when we accidently went the wrong room. We did not feel safe at all. The room had a light with broken glass sticking out. It also had a very dirty...

"The location was simply amazing and it was handy to have the kitchenette. But the floor was dirty and soap was missing. I called to ask for both to be fixed. Eventually we got soap, but staff didn’t help with the floor as reception said they would. Beds were comfy, but pillows were like bricks. It could have been an amazing stay if the room was given a tad more love and upkeep."

"Good for staying with family for a NYC tour."

"الفندق قديم جدا جدا جدا وأرجوكم لاتصدقون الصور فكلها خدعه وكذبه الاستقبال سيّء جدا جدا لايحترم النزلاء الممرات جدا ضيقه وصغيره والمصعد صغير جدا وقديم جدا وسعره مبالغ فيه جدا فقط قريب من التايم سكوير جدا"

"Easy and early check in. Staff was welcoming and helpful. Traveled with a family of 4 (two kids), so the unit was more than enough space and the location suited our needs. Gym and laundry room was a plus! Would definitely stay here again."

"The sound insulation is so bad that I can clearly hear what people in the next room are saying."

"The room was a little smaller than the photos showed but everything else was great. The people, location and prize were reasonable."

"The air con was so loud that it was impossible to sleep with it on. Communication on Expedia was terrible - leaving me to chase the host direct for access information which didn’t come until after I landed"