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"Staff sent above and beyond to make sure my needs were met with concierge follow up texts and excellent bar delivery service !"

"It's a nice hotel whose biggest benefit is proximity to the airport. Staff was friendly and mostly helpful. Building was clean and decor was minimal. The bar serves a limited menu which isn't accurately advertised. The breakfast buffet is what one expects nowadays. My issue is with a lack of hot water in the shower. We stayed two nights, two weeks apart. Both times the temperature of the water in the shower was warm, barely. If the water handle moved slightly at all, you were hit with cold, cold water. When one is tired from traveling a hot shower is a great way to relax but we didn't experience it there."

"Great Access to Downtown. All Staff were friendly and helpful. Special Shout Out for the staff that prepared our Breakfast. Would stay here again."

"great location near the mall and the staff was great!"

"The Wydam hotel is old. Frank Fletcher, the franchisee has updated the lobby and rooms. The best treat was the head omelet maker and the breakfast staff. The hot breakfast was a nice treat. The room had no running water due to repairs taking place. The front desk did not tell us. We discovered it after using the bathroom and having no water to wash my hands. We asked for hand sanitizer and the front desk told us we could use the large bottle on the front desk. Just imagine all the guests touching the door knows and elevator buttons with those dirty hands. We were told the water would be back on in a few hours. The next morning we discovered there was no hot water for our showers. The staff was not prepared to address this second issue, telling us the manager would be in at 9. We would have wanted the staff to let us know because we do not want to stay in a potential germ infested hotel. We were given a 25% discount but the stay should have been comped. The hotel should have found us rooms at a nearby hotel. The staff took no responsibility to ensure the rooms were habitable. It seems like this would be a guest safety violation. I would have rated the hotel terrible except I chose poor because the breakfast team worked so hard to improve our experience at the Wydam."

"It appears that the hotel is getting a facelift, so says the signs. The elevator was out of commission, they put us on the 3rd floor which was ground level from the back."

"The property was clean, offered onsite store with drinks to stock in room fridge, and all staff members were friendly."

"Clean rooms, quiet area, nice valet and front desk staff, great dining area and staff. Comfortable beds- Just an all around great area."

"It was a nice place to stay"