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"Clean room, comfortable bed and excellent service in the front desk by Reka"

"We really wanted a hotel with a restaurant, pool, and the beach kind of sold us. We knew we’d be far from town but figured we’d take the shuttle. We thought the price seemed high but figured it would be luxurious. Our expectations were only sort of met. First, the staff was amazing. Everyone we met was excellent. The room was adequate but kind of had some broken things. The AC worked but was very loud and blew right on me at night. I was very cold and searched for a blanket but there was none. I was provided one the next day upon request but the first night was cold. There was no housekeeping except for a fee and we were already paying so much I assumed it would be included. I didn’t think the food was great at either Chicken Walk or the restaurant, but the drinks were excellent. We chose the hotel for the beach and it was nice but the water was not very enticing so we really stayed by the pool. The pool area was great but the lounge chairs are the worst ive ever used….the bar under your butt was at a place so you either had to sit on it or slump way down. And finally we stayed here knowing there would be a shuttle into town, which we successfully took once but 2 other times it was too full and only runs once an hour. We eventually gave up on it and used Ubers which were pretty costly given we stayed 6 nights. Overall, the people were great, the rooms were ok, the food was meh, and the amenities were hit or miss. I might stay again but with my expectations adjusted. "

"Quick and friendly check in and out. Clean decent room nothing over the top. Loved the balcony leading out to the pool. I don't like paying $29 nightly to park plus resort fee. The pool and surrounding deck/patio are nice. I would have liked it better had there been a jacuzzi. To get ice, had to go to the floor above and halfway down the hall with an undersized ice bucket. Loved being at the pretty Marina. Very close to Key West without the chaos. All and all a nice hotel experience. "

"Excellent "

"Room was great. Loved the slippers."

"Clean rooms and great staff "

"The room is nice and clean, we don't really have any view. I would book ocean view next time. "

"They brought out an excavator to clean the beach while we were laying out and asked us to move "

"There were way too few lounge chairs at the pool. My first 2 days, a group of people had put stuff on nearly half the chairs and reserved them for their friends/family were not even in the pool area. They remained empty nearly half the day. Guests should be allowed to monopolize all the lounge chairs if there aren’t enough to go around. I’d recommend replacing some of the tables and chairs by the pool with more loungers. Otherwise, great hotel and extremely accommodating staff. Fabulous drinks and food."