"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different.
Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house.
Unable to get a refund dispute the proof I supplied that the booking was misrepresented.
Please avoid
Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...
"When you hear the expression you get what you pay for this was this hotel! Nothing drastically wrong with it but it’s dated. Bathroom was very dated. Bed was uncomfortable, pillows lovely though. Parking excellent. Room was very hot but it was during a heat wave ! If you’re looking for a cheap stay it’s perfect, if you’re looking for a luxury stay go somewhere else!"
"The staff were very friendly and welcoming
The accommodation is very clean and tidy
What was really nice was the staff / team were young but very polite and professional
Perfect stay excellent food"
"Many years ago, my wife and I had meals here when we lived in St Neots which were much enjoyed, but given we moved away from the area, it's been a long time. My daughter lives in St Neots again now and I needed a place to stay overnight. Having used Premier Inns generally, if the price was right, I decided to book, but was astounded to find they wanted £150 for a Tuesday night! I had noticed the extention on the Eaton Oak many times, and managed to get a room at a very reasonable price of £84...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.