"It's centrally located, and we had a room for $55, which was great for this place.The staff is very friendly although we arrived at 4am in the morning. We were given a room to take a shower until our room was ready. Sulli from the reception was very helpful with information and tour bookings. She ..."

"Great staff and service. The room is clean and comfortable."

"We loved this hotel. The location is excellent, spa is excellent but mostly the staff are so kind and accommodating"

"Amazing Hotel. Will visit again"

"Lovely hotel in the heart of Hanoi - lovely staff too"

"Hotel staff, especially the managers, are exceptional. The managers are attentive and very helpful with all our needs. Breakfast was good with adequate variety to choose from. Their service is above and beyond. We will feel like VIP."