"My son and I enjoyed four nights here. Room was as expected. Sofa bed was lumpy and springy… definitely not ideal as the only option for our sleeping arrangements. The rooms have the joining door, which would be ok if we knew the people next door. But in our case the people next door stayed up the first two nights until 2am, with a toddler screaming… the adults could be heard laughing. Even with two ear plugs it was as though we were in the same room with how loud they were!! If there wasn’t the joining room door I do not believe it would have been as loud. The shower tiles were ‘squishy’ to step on… so I do not have confidence are water proof and mould isn’t growing under them. I requested the bed sheets to be changed on the first morning due to my son spilling some ice cream… this request was ignored (I spoke directly to the cleaning staff entering the room!) and subsequent requests via reception were also ignored… it was very obvious where the ice cream was dropped and made a mess! Would hope they would have changed the sheets even without the request.
Food selection at the onsite restaurants leaves a lot to be desired! The buffet breakfast was ok, but not sure if worth the extra costs. The onsite EV chargers were handy but someone clearly doesn’t like EV’s as they stuffed the ends of the chargers with gravel… on the second night I forgot to check and made attempts to plug in only to realise the gravel then damaged one of my cars prongs for charging!"
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