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"The heating unit is very loud in the room and there is no way to turn off the washroom fan. I closed the door so I couldn’t hear it. The room is great, very spacious and all things needed to have a very comfortable stay for a few days. Breakfast was fantastic! Service prompt and very friendly, addressed any concerns immediately. "

"Abrupt female staff on the phone at the front desk. Door to our room did not lock when pulled closed Roadside rooms are very noisy, heard the traffic all night, and sirens. Could hear the guest in the room next-door very easily. A broken car window glass shattered in the parking lot in the spot next to me, they gave me a broom to clean it up"

"Had everything my son and I wanted. Staff was exceptional. We will be back. "

"The hotel is right downtown & close to everything"

"We didn’t use the laundry facilities. The room was clean. We used the pool and gym. We appreciated these facilities. The staff was friendly. We checked in a little early and checked out a little later in the morning after using the pool with no problems. We chose this hotel due to a hospital visit. The hotel is easy to get to and it all worked out very well. "

"Very relaxing. Loved the variety of mature trees on the property. "

"My wife stayed for a ladies conference and the rooms were great and the staff was very accommodating. "

"It was a rough renovation in the room the lobby was quite nice "

"A nice cheap place to spend a few days in downtown Kingston. The staff were friendly and the rooms were clean. There's a bit of parking on the side, but you have to pay for underground parking which once you check-in the buzz you in."