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"It took 45 mins to check in as the reception staff kept checking in bus tours instead of dealing with people in a first come first served basis. Very poor service. I won’t be staying here again"

"Very pleasant"

"Food was a big pass for me. If you book, don’t stay in rooms 12-20. There is some kind of wind tunnel on that hallway. Every time a door opened, our door rattled. From 730-930 pm it was a continuous rattle from a group coming in! We tried to stuff paper around the door to secure it, but no success. Hotel is really more like a pit stop for backpacking groups than anything. Good for a hot shower and ( hopefully) a good nights sleep "

"Breakfast buffet was a good selection, only problem was the warmest thing was the plates, alll 'hot' food was cold or luke warm at best, cold fried eggs are not great, food quality was good but just cant seem to keep it warm, i suggested a microwave in the area to heat up the Breakfast as ive found in numerous hotels elsewhere, said we'll look into it, i cant possibly be the only person that's complained !!. So a single room was obviously small but tidy, clean and warm only problem was my window faced a brick wall and was covered in pigeon faeces all over outside and was all over window sill and brickwork all around and opposite my window, pigeons nesting all around and constantly chirping all nights, i couldn't open window for any fresh air because of the obvious pigeon droppings which are dangerous to human health if you have any respiratory problems, suggest this is an immediate clean up as it was very off putting, staff seemed aware of this but the pigeon mess still exists. I SHOULD HAVE TAKEN PHOTOS !!!"

"Lovely location and beautiful room with modern appointments and quality tea/ coffee/ toiletries etc. Convenient location for the highlands with things to see and do from the doorstep. The only let down was the breakfast which took almost an hour to arrive after ordering, which sadly took the shine off an otherwise excellent stay. However, the management were very apologetic, so it would appear we were just unlucky on that occasion."

"Beautiful views and good food.Conny was very personable and accommodating. "

"A slightly tired hotel in need of upgrading/modernising. Cannot fault the staff or amenities."

"The hotel manager was 10/10. Wonderful stay!"

"Parking was a real issue"