Top YHA in Kirkby Stephen from AED 196

Riverside Hotel

6/10 Okay

"Stayed here on a Saturday night and on first impressions of the reception and bar/dining/ terraced area, it looked as if the hotel had been given a bit of an uplift, the outside was in keeping with the era with the local buildings and ones dating back to 1900s. The pool etc and gym were good and enjoyed them. What wasn’t good was the state of the room, which was in a god awful state of repair, with evidence in insect damaged carpet, lack of painting for a number of years, wood facias all scuffed and chipped, the shower screen having no rubber strip to prevent water dropping onto the floor. The last part caused water to pour onto the bathroom floor and caused us to get extra towels to shower with as we soaked everything up that had leaked out. The furniture and fitting in bathroom were very dated too. I would have asked for a different room but the hotel was fully booked for the night. The bedding and cleanliness of the room was ok and the only reason we stayed there. I would say at £135 for one night with no breakfast, was grossly overpriced, by aporox £70, given the appalling state of the room. I wouldn’t recommend the hotel to anyone, especially at its grossly inflated price and would only consider going back if the whole interior of every room was upgraded. The interior made a Travelodge room look like a palace. Bitterly disappointed to say the least! 0 ⭐️ for bedroom and 3⭐️ for everything else!"

Macdonald Old England Hotel & Spa

6/10 Okay

"If your travelling with kids and want to use the pool be aware of the opening times! Check in is 1600, pool time for kids closes at 1700. Check out is 1100 and kids opening time is 1000. Really poor if you are here for the one night and were planning on using it. Car park is £25 to use however we saw multiple of the local businesses punching in the code and parking their cars. The council car park across from Beatrix Potter was £11 for over night parking. Breakfast has a limit option on the cooked front and the continental was pretty much empty by 0900, toast in a basket is three bits of toast cut up and it came cold. Premier Inn breakfasts and service majorly trumped this. Hotel really does need a revamp and brought up to modern times, i guess the "Old" in the name lets you get away with it. Disappointing stay and value for money only felt on the location point albeit park your car 5 mins walk away."

The Belsfield Hotel

10/10 Excellent

"Modernized old world charm"

Lakes Hotel and Spa

8/10 Good

"Perfect location and Lovely hotel and the spa is amazing. The only issue we had was the noise of the room on the ground floor."

Lindeth Howe Hotel

10/10 Excellent

"We stayed in the suite and honestly it was beautiful, the staff were amazing and the food was beautiful we will be staying again, would highly recommend"

Shap Wells Hotel

2/10 Terrible

"DO NOT STAY HERE. UNSAFE I would not recommend this hotel. Our stay was disappointing from start to finish and well below acceptable standards. On arrival, we were given a cold, dark room that smelled musty, had dirty access steps, a window that would not close, and no electricity. We were initially told a room change was impossible and were only moved after further complaints, wasting much of our evening. The restaurant was equally poor. Menus had no prices, staff could not provide clear pricing, and we were only told after ordering that drinks were cash only, leaving us with tap water. My burger arrived burnt, and management offered no apology when the issue was raised. Customer service throughout was dismissive. Concerns were met with indifference, and obtaining complaint details was unnecessarily difficult. The most serious issue occurred around 3am when the fire alarm sounded. Guests evacuated without guidance, as there was no visible management presence, no instructions, no roll call, and no reassurance during the 30-minute wait outside. The apparent lack of an emergency procedure was alarming and left guests feeling unsafe. The next morning, several guests said repeated fire alarms and poor management responses were common. Despite multiple opportunities, management offered no meaningful apology or acknowledgement. Overall, the accommodation, food, customer service, and handling of a serious safety incident fell far below expectations."

Ambleside Salutation Hotel & Spa

8/10 Good

"All was great, except we thought we had paid for an upgraded room. While it did have a balcony, it overlooked the parking lot rather than the village, with a tight configuration at the window. One staff member was particularly helpful, giving us great advice on hikes."

Beech Hill Hotel & Spa

10/10 Excellent

"Excellent stay. Lovely view of the lake. Hotel has been modernised and is very welcoming. Stayed in a room with private hot tub - a real treat after a long walk! "

Stonecross Manor Hotel

10/10 Excellent

"Very good swimming pool and sauna. Friendly and helpful staff."

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Top Kirkby Stephen Hotel Reviews

Riverside Hotel

Macdonald Old England Hotel & Spa

The Belsfield Hotel

Lakes Hotel and Spa

Lindeth Howe Hotel

Shap Wells Hotel

Ambleside Salutation Hotel & Spa

Beech Hill Hotel & Spa

Stonecross Manor Hotel

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Find all hotels by YHA in Kirkby Stephen from AED 196

Change your mind

Treat yourself

Be picky

Check prices for these dates

Our top choices for Kirkby Stephen YHA

YHA Ambleside - Hostel

YHA Windermere - Hostel

YHA Grinton Lodge - Hostel

Top Kirkby Stephen Hotel Reviews

Riverside Hotel

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Hotels near popular Kirkby Stephen Attractions

More Accommodation Types in Kirkby Stephen

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