Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Quality Inn Merchants Drive

2.5 star property
Hotel in Knoxville with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Quality Inn Merchants Drive in Knoxville offers a complete breakfast buffet, cozy coffee shop/cafe, and convenient laundry facilities. Unwind by the lobby fireplace or enjoy the seasonal outdoor pool for refreshing relaxation.

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
The current price is AED 231
AED 273 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(65 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Fan
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Exterior

Marriott Knoxville Downtown

Downtown Knoxville
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 607 reviews
The price is AED 438
AED 518 total
includes taxes & fees
1 Dec - 2 Dec
Marriott Knoxville Downtown

About the neighborhood

Map
117 Cedar Lane, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 3 min drive - 2.0 km
  • Knoxville Convention Center - 5 min drive - 9.2 km
  • University of Tennessee - 6 min drive - 9.5 km
  • Neyland Stadium - 7 min drive - 10.5 km
  • Knoxville Zoo - 8 min drive - 14.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬18 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Ingles Market - ‬5 min walk

About this property

Quality Inn Merchants Drive

Hotel near University of Tennessee
At Quality Inn Merchants Drive, you can look forward to a free breakfast buffet, a coffee shop/cafe, and laundry facilities. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • A 24-hour front desk, a computer station, and a TV in the lobby
  • Free newspapers, coffee/tea in the lobby, and a front-desk safe
  • An elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 128 individually furnished rooms offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Lobby

Days Inn by Wyndham Knoxville North

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
7.0 out of 10, Good, 471 reviews
The price is AED 199
AED 235 total
includes taxes & fees
7 Dec - 8 Dec
Days Inn by Wyndham Knoxville North

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from April to October
Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Frequently asked questions

Does Quality Inn Merchants Drive have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM–10 PM.

Is Quality Inn Merchants Drive pet-friendly?

Yes, Quality Inn Merchants Drive allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Merchants Drive?

This hotel doesn't offer parking.

What time is check-in at Quality Inn Merchants Drive?

Check-in begins at 3 PM.

What time is check-out at Quality Inn Merchants Drive?

Check-out is at 11 AM.

Where is Quality Inn Merchants Drive located?

Located in Inskip, this hotel is 1.2 mi (2 km) from Knoxville Expo Center and within 6 mi (10 km) of University of Tennessee and Neyland Stadium. Victor Ashe Dog Park and Knoxville Children's Theatre are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Quality Inn Merchants Drive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 268 out of 1005 reviews
Rating 8 - Good. 301 out of 1005 reviews
Rating 6 - Okay. 191 out of 1005 reviews
Rating 4 - Poor. 135 out of 1005 reviews
Rating 2 - Terrible. 110 out of 1005 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean. Staff was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Will stay again definitely
Stayed 2 nights in May 2025

2/10 Terrible

Brindi

Disliked: Cleanliness, amenities, property conditions & facilities
There was no heat, the bathtub felt like we were going to fall through the floor. It smelled of smoke.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 7 nights in Aug 2025

8/10 Good

Jose

excellent stay
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be booking again simply for the best sleep in an ultra comfy bed.
Stayed 4 nights in Aug 2024

2/10 Terrible

Julie

Disliked: Cleanliness, property conditions & facilities
Do not stay here. There is a homeless camp just outside the property. Actually right in front of where you park your car. Police were called the day before but they all came back. Furniture and debris all over the place. I was traveling by myself and did not feel safe. Moved to a different hotel. Couldn’t get a refund.
Stayed 1 night in Sep 2025

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Great rates.
Stayed 2 nights in Jan 2024

6/10 Okay

John C

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms needs repainted and repaired. Bathroom was dirty
Stayed 1 night in Jun 2025

8/10 Good

Phillip

Quiet
Stayed 1 night in Feb 2025

6/10 Okay

Marchere

Disliked: Staff & service
Stay was ok
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
The room we had was great, bright and looked like it had been recently renovated.
Stayed 1 night in Mar 2024

4/10 Poor

Terrence

Disliked: Cleanliness, amenities
The room smelled like cat urine. Killed two roaches. Brought this to the staff’s attention Although some updating was evident, the bathroom is in need of rehabilitation.
Stayed 3 nights in May 2025

2/10 Terrible

Jacob

Disliked: Staff & service, room comfort
a man got the same room key to our room and entered our room at 1AM
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Liked: Staff & service, property conditions & facilities
4 star business
Stayed 1 night in May 2024

4/10 Poor

Tammy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty Kenton bathroom floor. Previous people stuffing left behind
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Liked: Amenities
Disliked: Cleanliness, staff & service
Management makes up lies and wont back up the lies. I would not reccomend this place!
Stayed 1 night in Feb 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a good stay for the price. I will say that the mattress caves in when you lay down so it was really uncomfortable and housekeeping comes at like 8:30-9. That was way too early for us. Water pressure was great!
Stayed 3 nights in May 2024

2/10 Terrible

Todd LeRoy

Disliked: Cleanliness, staff & service, property conditions & facilities
Room Smelled horrible Did not stay the night
Stayed 1 night in Aug 2024

10/10 Excellent

joseph

Liked: Amenities
. I am going back for a two day visit today
Stayed 2 nights in Mar 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities
The hotel was very run down and dirty. The staff was friendly but overall the rooms were bad.
Stayed 2 nights in Sep 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is in need of an update and repairs. People stand around out side the rooms smoking and talking. Breakfast was nothing special.
Stayed 1 night in May 2024

2/10 Terrible

Nawed

Disliked: Cleanliness, staff & service, property conditions & facilities
The quality is only in the name of this motel. Very dorty and smelly rooms. They provided used bedding Bugs in the room terroble.
Stayed 1 night in Nov 2023

4/10 Poor

Art

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
there was mold in the shower, black hair balls in the shower, hair in the trash cans, the only chair in the room was a roll around desk chair, lighting was exceptionally poor. staff was great
Stayed 3 nights in Nov 2023