Is Polo Floatel Kolkata pet-friendly?

No, pets are not allowed at this property.

How much is parking at Polo Floatel Kolkata?

Self parking is free at this property.

What time is check-in at Polo Floatel Kolkata?

Check-in start time: 2:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability).

What time is check-out at Polo Floatel Kolkata?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Polo Floatel Kolkata provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 2000 per vehicle applies.

Where is Polo Floatel Kolkata located?

Located in Esplanade, this hotel is within 1 mi (2 km) of Milennium Park and New Market. High Court and Netaji Indoor Stadium are also within 10 minutes. B.B.D. Bag Tram Station is 14 minutes by foot and Esplanade Station is 15 minutes.

Polo Floatel Kolkata Reviews, Deals & Photos 2025

8/10 Good

Hena

29 November 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s situated on river Ganges, so location is unique.

Stayed 4 nights in Nov 2024

8/10 Good

Hena

2 December 2024

Liked: Cleanliness, staff & service, amenities

Property conditions need to be improved. Staff are good, helpful. Restaurant is good. Food is good.

Stayed 3 nights in Nov 2024

6/10 Okay

Tania

19 May 2025

Liked: Staff & service

The property is a repurposed ship which is a cool idea. The Bengali buffet lunch was great. The breakfast was amazing. The view was really beautiful as you are on the Ganges river and the Hooghly bridge is in front of you, from your room. But the property is very old and has not been upgraded. The room we were in, had a dirty old carpet with stains and the walls had old paint. The bathroom was clean. The room was probably very near the kitchen as we got lot of smells when we stepped into the balcony. The corridor also smelled of food. My suggestion is that the kitchen should not be kept so near the rooms and can be moved to the main entry area away from the boat which houses the rooms. The concept and property was very beautiful but unfortunately its not being managed well. Its worth a visit to dine, but the rooms need upgrades.

Stayed 2 nights in Apr 2025

2/10 Terrible

Anish

9 February 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is definitely one of those places that is just running on past glory. The room was super cramped and had a damp smell. We also saw visible mold on the shower curtains and my fiance immediately started having a reaction to it. There was extremely loud music playing way past 2 am. There was a lot of noise coming from upstairs and the corridor from the early morning. Kids were running around making noise without supervision. Finally, when we went for breakfast, the host was super rude and basically shouted at us for coming in late for the breakfast buffet and threw the menu at us when we wanted to do a la carte. We left without having breakfast and rest assured will never return here again.

Stayed 1 night in Feb 2025

8/10 Good

Gabriele

4 February 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Die zentrale Lage, die Ausblicke von Balkon und Terassen, die Ruhe abseits der Hecktik der Großstadt habwn uns überzeugt.

Stayed 4 nights in Jan 2023

8/10 Good

RAJIV

24 January 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Interesting location

The location is excellent with fantastic views of the river. One should stay for this reason alone. Having said that, the condition of the hotel needs to be improved. Quite run down in many places. Simple things like good choice of TV channels (especially the News and Sports channels), tissue boxes in the room etc. should be looked at

Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

29 December 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't even try

Pathetic service, stinking room, dirty washroom. So much could have been done with this property. Its an excellent case study to show how one can destroy value of a property with so much intrinsic potential. I had booked 2 nights, but checked out after spending one night.

Stayed 2 nights in Dec 2019

4/10 Poor

Manickam

26 September 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fake photos uploaded & not verified by hotels.com

Experience was pathetic, no spa, no gym, no wifi in the rooms..Luckily it was only one night otherwise it would have been a nightmare!!!

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

30 May 2017

Liked: Cleanliness

Disliked: Staff & service, room comfort

Not so good...... Worth for money.....1/5

4/10 Poor

Kalyan k

23 April 2017

Disliked: Staff & service, room comfort

Uncomfortable hotel better to avoid.

We had a very uncomfortable stay for 5 nights in this hotel. The location and view from room was the only positive point, rest everything was bad. The room was smallest I have seen any this type of hotels, the bed was ridiculously small,could hardly accommodate two adult persons. The bathroom was also very small with defective plumbing. The lift lobbies and the lifts stink. The gangway bridge was shaky and difficult to walk.wifi was not free and exhorbitingly costly. Breakfast spread was average but the service in the restaurant is below standard. Food prices are very high. I would not advise anyone to stay in this hotel.

10/10 Excellent

Faiz, Bangladesh

2 March 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Great Night-life attraction in Kolkata

We reached the place close to midnight, though its a bit far from airport- you see the place, you will love it! Its just as good you can dream a place for a nice, comfy and soothing environment for your self or family!

6/10 Okay

Prof Arup

1 November 2016

Disliked: Cleanliness, staff & service, property conditions & facilities

Good Property Badly Maintained

The hotel has a lovely location. It floats on the river Ganges. The view from the room is excellent. But the property is not well maintained. The room was very small and it was full of old wooden furniture which had outlived their utility. Rooms are not cleaned properly. The room service is poor and most of the staff members have a laid back attitude. The bathroom was stinky and the tiles were full of stains. The restaurant serving the breakfast has a good ambiance. But the breakfast spread is not plenty. The croissants and other bakery items are served cold. We noticed inefficiency everywhere. The staff at the reception had no knowledge of our booking made wth hotels.com long back. On producing the print out of the hotels.com voucher they were kind enough to provide us a room.

6/10 Okay

Jagdies, Nottingham

18 August 2016

Disliked: Cleanliness, room comfort

Jagdies Janki

The kitchen staff was really good Toilet was not good condition also room cleanliness could do with more work and cleanliness The people at the hotel are really good that is what makes it work

2/10 Terrible

G, Coventry

9 April 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a big lick of paint

1 star hotel charging 5 star prices, needs a lot of modernisation furniture still from the 50's and looked vey worn, carpets smelt like they have never been changed, staff were friendly and polite making the best of trying to keep the hotel clean and presentable, felt very sorry for them as even their uniform was unclean. Ridiculous charges at bar and restaurant bottle of kingfisher was over 400 Rupees over 4 times the price to other places which had far better décor, Floatel hotel living on past glories. only good thing I can write is breakfast was okay with varied foods.

6/10 Okay

alain, Paris

28 December 2015

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Deçu

Chambre sale et air conditionné trop fort. On ne peut pas le regler et meme en appelant la reception, rien n'a changé. Dommage car le cadre peut etre sympa.

6/10 Okay

Dharmesh, Mumbai

17 July 2015

Disliked: Cleanliness, staff & service

Good concept of a floating hotel

I had booked the Ganges facing room but the view is best avoidable with filth flowing in the river. Only the view of Howrah bridge is worth looking at, that too in night. I took ill on my way to the hotel and after 3 reminders, utter confusion and 90 minutes later I get one tablet of the medicine that I had requested. I had booked an emergency flight to rush back home due to my bad heath but the hotel could manage any cab for almost an hour in spite of their assurances earlier and they did not have a cab service of their own. I had to ultimately cancel my flight and lose money on the same. The room had a distinct stink. Food was passable.

2/10 Terrible

Ben, India

2 April 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was shut down.

Terrible experience. Expedia gave me a confirmed booking for a hotel which is shut down.

8/10 Good

Scoop, Shanghai, China

23 February 2015

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

Change of pace

Oh, I don't know. Overall, it was OK. The food prices in the restaurant are HIGH by India standards, especially by Kolkata standards. The dining room is overstaffed and thus is somewhat disorganized. Overall, I think the hotel has tried to figure out every way to get as much money as possible out of all guests. However, they did not charge me to use the phone in the lobby; guests cannot dial outside the hotel from their rooms.

4/10 Poor

Verified traveler

5 February 2015

Disliked: Cleanliness, property conditions & facilities

noisy

very helpful staff, needing refurbished, but it was the noisiest hotel I have ever stayed in. With about 25 rooms and about 10 function suites, noise was almost continual. If you want a good nights sleep go elsewhere.

2/10 Terrible

Verified traveler

28 October 2014

Disliked: Cleanliness, property conditions & facilities, room comfort

alt und verbraucht

das einzige gute was man über das Floatel sagen kann ist wohl das es auf dem Ganges schwimmt und das Personal sehr nett ist, das war es dann aber auch schon. Das Hotel selbst ist vollkommen abgelebt und hat eine Renovierung dringend nötig. Darüber hinaus ist das WLan (500Rs am Tag) und Bier unverschämt teuer, die Handtücher fallen schon auseinander, die Laken haben Flecken, warmes Wasser gibt es nur für 2 min, etc. Ich habe schon sehr oft in Indischen Hotels übernachtet, dieses ist im Bezug auf Preis Leistung eines der aller schlechtesten.

8/10 Good

Lakshmi Narashimhan, Chennai

22 October 2014

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Getting used to this Hotel

It's my second time in this hotel. The reason why I had book it for the second time was to explore the feel of floating while staying inside Room. I should say there wasn't anything of that sort I had felt. It is a good hotel though with prominent service. Food price is exorbitantly high though.

8/10 Good

Lakshmi Narashimhan, Chennai

10 June 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!!

That was one heck of a night I had staying in this Hotel, Receptionist are kind enough to pack me a bag of breakfast early in the morning while I left, Good ambiance and a perfect Hotel to stay if you are trying to catch an early morning train from Howrah. Food was good, However they didnt have much of a variety!

8/10 Good

Sumit, Guwahati

3 June 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Nice ambience and the best part was the room facing the Ganges

6/10 Okay

Verified traveler

9 May 2014

Disliked: Cleanliness, room comfort

Good hotel poor service

Hotel is situated on good location, one can look howrah bridge frm room, doesnt go with the name - havnt experienced any flotation.room service is poor, food is average.rooms are small.nature lover - recommended

4/10 Poor

Deepak, Durgapur

10 April 2014

Disliked: Cleanliness, property conditions & facilities, room comfort

smelly

The drainage is not proper due to which even after you flush the toilet, after some time when you return you find it dirty. the filth is collecting from other rooms usage as well. This is a serious issue. The toilets smell all the time and it smells upto the room as well.

Polo Floatel Kolkata

Choose dates to view prices

Photo gallery for Polo Floatel Kolkata

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for River Cabins

River Cabins

Highlights

View all photos for Premium Suite, River View

Premium Suite, River View

Highlights

View all photos for Suite with Balcony

Suite with Balcony

Highlights

View all photos for Heritage Cabins

Heritage Cabins

Highlights

View all photos for Standard Twin Room

Standard Twin Room

Highlights

View all photos for Heritage Cabins

Heritage Cabins

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property