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"Really helpful and polite staff, nice pool area and spa facilities. Good restaurant, well organized, excellent breakfast. The only ‘problem’ is the functionality of the room furniture - not as convinient as I would like. "

"Amazing staff, properly, amenities, location and nature!!! And dining!!"

"Everything was very clean, great facilities, good selection of food. The only improvement would be the bed in the room. We stayed in 804 and the mattress was so worn it had dips in it which made for an uncomfortable sleep."

"The best SPA Hotel in Bulgaria."

"Hotel is ok, bathroom was very old, no shower cabin, installations from the 90s"

"Nice and beautiful place to relax"

"Whilst further out of the centre than say the Flora, easily walkable and accommodation is clean and very warm. Thoroughly recommend the location. Feedback and local support also very good."

"Clean room, friendly staff,-digital check in, surrounding area."

" Honestly, it's not the most modern hotel. There's no mini-fridge in the room, and the TV isn't the latest model. But the rooms are large and very spacious, clean, and the beds are comfortable. The staff was courteous, and the breakfast was reasonable. The price was attractive and, in my opinion, worth the money. For those who are intimidated by a luxurious hotel, this may not be the first choice, but for those who want a nice place on a reasonable budget, this is definitely a reasonable option."

"False informatiom saying they are at 10 kms from Rila Monastery, but you must round the mountain and you must do 120 kms to arrive... what kind of fraud it is? It is to much!!!"

"I recommend Hotel Elbrus Spa !"