The Klagan Regency

Property class: 3.5

Choose dates to view prices

Reviews

7.8 out of 10
Good
Consider a stay at The Klagan Regency and take advantage of a rooftop terrace, a shopping mall on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
The current price is AED 185
AED 210 total
includes taxes & fees
7 Nov - 8 Nov

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior King Room

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Superior King Room

  • Mountain view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room

A hotel room with a large bed, a small table with a glass of water, a TV, and a kitchenette area.

Deluxe King Room

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

A hotel room with a large bed, a TV, a bathroom, and a view of the city.

Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, beige bedding, and a large window with curtains.

Deluxe Twin Room

  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room

A hotel room with two beds, a TV on the wall, and a large window offering a city view.

Superior Twin Room

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a television, and a large window offering a city view.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Presidential Suite

  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Kota Kinabalu, The Klagan Regency is connected to a shopping center. Tabin Wildlife Reserve and Kota Kinabalu Wetlands Centre reflect the area's natural beauty and area attractions include Aquascape Center and Downbelow Adventure Centre. Orchid De Villa and Monsopiad Cultural Village are also worth visiting. Visit our Kota Kinabalu travel guide
Map
TB-00-01, 1 Borneo Hypermall, Jalan UMS Kota Kinabalu, Kota Kinabalu, Sabah, 88450

What's nearby

  • A crowded riverside dining area with tables and chairs, string lights, and flags.
    Kota Kinabalu Esplanade
    13 min drive - 13.0 km
  • A river with boats, a bridge, and flags of Malaysia and the USA.
    Imago Shopping Mall
    14 min drive - 13.7 km
  • 1Borneo Hypermall
    1 min walk - 0.1 km
  • University of Malaysia Sabah
    3 min walk - 0.3 km
  • Gaya Street Sunday Market
    11 min drive - 12.0 km

Getting around

  • Tanjung Aru Station
    28 min drive
  • Kota Kinabalu Intl. Airport (BKI)
    38 min drive

Restaurants

  • Sushi King
    1 min walk
  • Baskin-Robbins
    1 min walk
  • 金糖 Gam Tong Hong Kong Recipe
    2 min walk
  • Heng Long Restaurant
    2 min walk
  • OldTown White Coffee
    2 min walk

About this property

The Klagan Regency

  • Hotel connected to a shopping center
  • A rooftop terrace, a shopping mall on site, and a coffee shop/cafe are just a few of the amenities provided at The Klagan Regency. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool
    • Express check-out, concierge services, and an elevator
    • A front-desk safe, 1 meeting room, and laundry services
    • A ballroom, a 24-hour front desk, and newspapers in the lobby
  • Room features
  • All 269 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with bidets and shower/tub combinations
    • 32-inch TVs with premium channels
    • Coffee/tea makers, daily housekeeping, and desks

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  • Free WiFi
  • Restaurant
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The price is AED 229
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includes taxes & fees
22 Oct - 23 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 120.00 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: MYR 120.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Frequently asked questions

Does The Klagan Regency have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Klagan Regency?

As of 7 October 2026, prices found for a 1-night stay for 2 adults at The Klagan Regency on 7 November 2026 start from AED 185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Klagan Regency pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Klagan Regency?

Check-in start time: 3 PM; Check-in end time: 4 AM.

What time is check-out at The Klagan Regency?

Check-out is at noon.

Where is The Klagan Regency located?

Situated in Kota Kinabalu, this hotel is steps from 1Borneo Hypermall, and within 3 mi (5 km) of University of Malaysia Sabah and Borneo Marine Research Institute. Tun Mustapha Tower and Hospital Wanita Dan Kanak-Kanak Sabah are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Klagan Regency Reviews

7.8

Good

7.8

Cleanliness

6.8

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 91 out of 337 reviews
Rating 8 - Good. 144 out of 337 reviews
Rating 6 - Okay. 68 out of 337 reviews
Rating 4 - Poor. 24 out of 337 reviews
Rating 2 - Terrible. 10 out of 337 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Klagan regency. Everything about it was amazing. The staff were very friendly and helpful. We will definitely stay there again if we visit Kota Kinabalu.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time. Staff is very kind and helpful.
Stayed 7 nights in Oct 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is run down. The mgmt need to train the staff for excellent and good service.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good price for what it has to offer.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking available so we parked at the mall adjacent to the hotel. Our flights are at 9am so we checked out at 5.30am but door to mall car park is locked by mall staff. Walked up car ramps to car park from outside but could not leave as payment must be made inside the mall which open at 10am. There are also no security personnel at mall to help us. Fortunately a kind hotel was was able to call mall parking attendant to come over in motorbike so we can pay and leave the car park. Fortunately we had ample time and did not miss our flights.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
공항에서 멀고 액티비티하러 가기에도 멀어요~ 깨끗하단 후기가 있어 예약했는데 깨끗하다고 느끼지 못했고 욕조가 오래되어 보였어요. 무엇보다도 얼리체크인을 했는데 말하는 사람마다 다르고 간보는 느낌으로 슬쩍 떠보는 느낌이 싫었어요~ 전화로 물어봤을때 100링킷 보증금이고 나머지가 얼리체크인이라고 해서 일찍 체크인을 했는데 추가 보증금 100링킷을 더 달라는거예요. 그래서 전화로 들었을때와 다르다하니 더 안받고 100링킷 보증금 나머지 비용이 얼리체크인 비용이라고 설멍해주며 그대로 진행하더니 체크 아웃할때 다른 직원분이 하셨는데 보증금 100링킷을 안주시는거죠. 지불한 금액이 얼리체크인 비용이었다면서 좀 어이가 없어 더이상 실갱이하기 싫어 나왔어요. 100링킷이 아까워서 화난게 아니라 그때그때 달라지는 상황이 기분 나빴어요. 마지막 날 이 부분때문에 기분 상해있어요.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to improve the quality and choices of breakfast... Need to have more options for other meals.
Stayed 3 nights in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
the best place for holiday, good service
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again, definitely

It was amazing..the room is clean, the breakfast was great..will recommend to friends
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome nice place to stay with famili
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best stay in sabah
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect but the bathtub drain stopper stucked in closer position; hence the water cant drain out propey.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great hotel near to the UMS campus.

Was here on a vacation, and stayed in KK for a few nights while exploring Sabah. This hotel is convenient and is located in a large mall. It seems to be an old Novotel, but has not really been maintained well and is in need of some repair. However, it is clean and comfortable and the series excellent! The breakfast is comprehensive and good and the rooms are large. The only is so we had was the water in the show as not quite hot enough, and parking is a big problem. The hotel itself does not have any reserved par and there is no valet service. There is only street part, but because it is located at a big mall, most of the time there is no parking available. Overall, a good hotel outside of downtown. Note that it takes about 20 minutes to drive to downtown from this hotel.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Nice hotel near UMS

Vacation with my wife. Overall the hotel is nice, and the service is very good, but the parking is a big problem. There is only street parking available, and because the hotel is part of a mall, it is really hard to find parking. The hotel should provide at least valet pa.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best hotel
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Disliked: Staff & service
Room is not ready after register for check in. Check in abt 1900hrs local time. Problems in finding parking lot.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ナイススタッフ

事前にリクエストしていたメールの返信がなかったため、少し期待してなかったが、受付の対応はスムーズ、リクエストにも応えてくれていた！部屋にも早めに通してくれました！
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness
Parking problemmmmm
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very nice
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely friendly staff!

Hotel staff were super nice. A++ for that! :-)
Stayed 7 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like : Comfort, easy acces, friendly and helpfull staff Dislike: parking
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Excellent
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 free parking slot

Everything is good except for parking space. You'll need to pay RM6 for 5 hours and RM2 for next every hour. 10am-10pm
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious n much more .bath room i like
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Disliked: Amenities
Only four car parkings available, and always got people reserve to the extremely limited parking. Should have been 1st come 1st serve basis instead. Extremely difficult to get a parking.
Stayed 4 nights in Sep 2019