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Aparthotel

Classic Service Suite at Times Square

3.0 star property

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The Classic Service Suite at Times Square offers a lively retreat in Kuala Lumpur's center. Guests can relax in the sauna or steam room, enjoy manicure and pedicure services, and browse on-site shops. Both adults and children have their own dedicated pools for family fun.

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym

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About this property

Classic Service Suite at Times Square

  • Family-friendly aparthotel near Berjaya Times Square
  • Near Jalan Alor and Pavilion Kuala Lumpur, Classic Service Suite at Times Square provides a nightclub, a free grocery shopping service, and shopping on site. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • English breakfast (surcharge), self parking (surcharge), and express check-in
    • Babysitting (surcharge), luggage storage, and ATM/banking services
    • A gift shop, an elevator, and newspapers in the lobby
  • Room features
  • All guestrooms at Classic Service Suite at Times Square boast thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and separate dining areas.
  • More amenities include:
    • Select Comfort beds and rollaway/extra beds (surcharge)
    • Bathrooms with designer toiletries and separate tubs/showers
    • 32-inch LCD TVs with DVD players
    • Separate sitting areas, separate dining areas, and kitchenettes

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 49.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately MYR 35 for adults and MYR 29 for children
  • Self parking fee: MYR 9.00 per night
  • Rollaway bed fee: MYR 49.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Classic Service Suite at Times Square have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Classic Service Suite at Times Square pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 9.00 per night. Extended parking is available for a fee. Limited spots are available. There is free parking nearby.

What time is check-in at Classic Service Suite at Times Square?

Check-in start time: 2:00 PM; Check-in end time: anytime. Late check-in is available during limited hours.

What time is check-out at Classic Service Suite at Times Square?

Check-out is at noon.

Where is Classic Service Suite at Times Square located?

This family-friendly Kuala Lumpur aparthotel is located in the entertainment district, within a 10-minute walk of Berjaya Times Square and Jalan Alor. KLCC Park and Pavilion Kuala Lumpur are also within 1 mi (2 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 6 minutes.

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Reviews

Reviews

4.4

5.0

Cleanliness

7.0

Location

5.0

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 4 out of 7 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
It took 40 minutes to just check in. It was terrible experience for me, and super exhausting after 4-5 train trip from Penang. There were no hand towels, no soaps, no shampoo, and the agent of this room recommended for us the different room which I booked. Is that normal??? Is that a genuine service?? If you cal this your genuine service, I will definitely not use Expedia for booking hotels. This is cheating. Terrible experience. That's it.
Stayed 2 nights in Sep 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrible~

the experience is not really good. first day when we checked in, the bathtub however was leaking. request for a room change however told that the apartment was fully booked. when asked for extra towel due to leakage, did not bring any towel instead giving 101 excuses. they have iron but no iron board. its seriously ridiculous!. stayed there for 4 nights, asking them to change room for the first 2 days giving same exuse, at last was FORCED to change room on the 4th night. when ask the reason why, was told that it is a maintenance room. why in the first place you give a damaged room to a guest? the furniture there is not well furnished. its like seating on a chair that can break any time soon. trust me. tv has no signal, so you cant even watch any channel.
Stayed 1 night in Dec 2017
Verified

8/10 Good

elverz

Liked: Cleanliness, property conditions & facilities, room comfort

The contact phone no. Was wrong

The contact phone number was wrong. I spent lots of time looking for the contact staff. The guide on the ground help me. It is actually not the hotel. It is a kind of rental suit room.
Stayed 6 nights in Aug 2017
Verified

2/10 Terrible

tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No check in at all when reached,no staff waiting .

Very bad experiences having.for 3 hours no staff show call can't get it.why this can happening to us,.
Stayed 2 nights in Jun 2017
Verified

6/10 Okay

Nor

Hotel view very nice

This is the first time i had a very bad experience. I had book the hotel 10 days in advance but very dissapointing that no room allocate for me on my first night/day there. We have to be transfer to another hotel. Our journey took us almost 12 hours to reach our destination and when we reach the hotel no room. We are so tired. We had to meet the new agent who are not aware of our arrival. Very funny. I'm very very dissapointed.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst Time Square management group I ve ever stay.

1. All TV not working. 2. Floors are dirty. 3. Master bedroom Toilet bowl cover crack and it is dangerous to sit on it. 4. Master bedroom aircon water leak into the toilet and onto the switch which might cause electrocution to human.
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort