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Sunbow Suites

4.0 star property
Family-friendly hotel with 20 restaurants connected to a shopping center in Kuala Lumpur

Choose dates to view prices

Sunbow Suites, near Pavilion Kuala Lumpur and KLCC Park, offers guests central entertainment options. The property features 20 on-site restaurants, a rejuvenating spa with massages, and an inviting outdoor pool. Past visitors consistently praise the attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Pool
  • Parking available
  • Kitchen

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Suite, Tower

Premier Suite, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace

Premier Suite, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 60 sq m
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Deluxe Suite, Tower

Deluxe Suite, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace

Deluxe Suite, Tower

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, City View, Tower

Family Suite, City View, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace

Family Suite, City View, Tower

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Renovated in 2017
Premium bedding
Sofa bed - double
Blackout drapes/curtains
  • 65 sq m
  • City view
  • Sleeps 8
  • 2 Large Twin Beds and 1 King Bed

View all photos for Signature Suite, 2 Bedrooms, Tower

Signature Suite, 2 Bedrooms, Tower | Premium bedding, pillowtop beds, minibar, laptop workspace

Signature Suite, 2 Bedrooms, Tower

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Renovated in 2017
Premium bedding
Blackout drapes/curtains
2 bedrooms
  • 102 sq m
  • 2 bedrooms
  • City view
  • Sleeps 10
  • 2 King Beds

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About the neighborhood

Map
1 Jalan Imbi, Berjaya Times Square, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 1 min walk - 0.1 km
  • Sungei Wang Plaza - 2 min walk - 0.2 km
  • Jalan Alor - 3 min walk - 0.3 km
  • Changkat Bukit Bintang - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Hometown Hainan Coffee - ‬1 min walk
  • ‪The Castle Restaurant - ‬4 min walk
  • ‪Rasa Utara - ‬3 min walk
  • ‪Big Apple Restaurant - ‬1 min walk
  • ‪Tangkak Beef Noodles 东甲牛腩面 - ‬1 min walk

About this property

Sunbow Suites

Upscale family-friendly hotel near Berjaya Times Square
Located close to Jalan Alor and Pavilion Kuala Lumpur, Sunbow Suites provides a nightclub, a bowling alley, and a poolside bar. Active travelers can enjoy basketball, archery, and racquetball/squash at this hotel. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 20 on-site restaurants. Enjoy the health club, as well as activities like volleyball. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a grocery/convenience store and a terrace.
Additional perks include:
  • 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Limo/town car service, an indoor tennis court, and valet parking (surcharge)
  • An electric car charging station, concierge services, and luggage storage
  • ATM/banking services, an elevator, and meeting rooms
Room features
All guestrooms at Sunbow Suites feature perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with deep soaking tubs and bidets
  • Flat-screen TVs with cable channels
  • LED light bulbs, kitchenettes, and refrigerators

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Exterior
ELEMENT BY FEEL HOME(The elements@Ampang)
    ELEMENT BY FEEL HOME(The elements@Ampang)

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • In-room WiFi speed: 25+ Mbps

    Parking and transportation

    • Electric car charging station on site
    • Offsite parking available (MYR 5 per day)
    • Street parking available
    • 24-hour roundtrip airport shuttle on request for a surcharge
    • Train station pick-up and drop-off shuttle (surcharge) from 6:00 AM to 11:00 PM
    • Bus station shuttle (surcharge)
    • Shopping center shuttle (surcharge)
    • Theme park shuttle (surcharge)
    • Limo/town car service
    • Secured self parking on site (MYR 15 per day)
    • Secured, covered valet parking on site (MYR 20 per day)
    • Wheelchair-accessible parking available

    Food and drink

    • 20 coffee shops/cafes
    • 20 restaurants
    • A bar/lounge
    • A poolside bar
    • Snack bar/deli

    Things to do

    • 3 outdoor pools
    • Archery
    • Basketball
    • Bowling alley
    • Children's pool
    • Designer stores
    • Evening entertainment
    • Full-service spa
    • Health club
    • Indoor tennis court
    • Karaoke
    • Nightclub
    • Playground
    • Racquetball/squash
    • Sauna
    • Shopping mall
    • Steam room
    • Table tennis
    • Volleyball

    Family friendly

    • 3 outdoor pools
    • Bowling alley
    • Children's pool
    • Grocery/convenience store
    • In-room kitchenette
    • In-room microwave
    • In-room refrigerator
    • Laundry facilities
    • Playground
    • Rollaway/extra bed (surcharge)
    • Snack bar/deli

    Conveniences

    • ATM
    • Free newspapers in lobby
    • Gift shop/newsstand
    • Grocery/convenience store
    • Hair salon
    • Laundry facilities
    • Lockers
    • Luggage storage
    • Vending machine
    • Virtual front desk

    Guest services

    • Change of bedsheets (on request)
    • Change of towels on request
    • Concierge services
    • Dry cleaning/laundry service
    • Housekeeping (daily)
    • Multilingual staff
    • Tour and ticket assistance

    Business services

    • Conference center (18,794 square feet of space)
    • Meeting rooms

    Outdoors

    • Garden
    • Pool loungers
    • Pool umbrellas
    • Terrace

    Full-service spa

    • Massage
    • Spa open daily

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Accessible airport shuttle
    • Accessible bus station shuttle
    • Accessible train station shuttle
    • Elevator
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • 2 buildings
    • 45 floors
    • Built in 2015
    • Designated smoking areas (fines apply)
    • Local artist showcase
    • Locally-owned and organized tours and activities

    Room amenities

    Bedroom

    • Blackout drapes
    • Pillowtop mattress
    • Premium bedding
    • Rollaway/extra bed (surcharge)

    Bathroom

    • Bathtub or shower
    • Bidet
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Towels provided

    Entertainment

    • Flat-screen TV with cable channels

    Food and drink

    • Electric kettle
    • Free bottled water
    • Kitchenette
    • Microwave
    • Minibar
    • Refrigerator

    More

    • Air conditioning
    • Iron/ironing board
    • Laptop workspace
    • LED lighting

    Policies

    Check-in

    Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    Early check-in subject to availability
    Early check-in is available for a fee
    Contactless check-in available
    Late check-in subject to availability
    Late check-in fee for check-in between midnight and 2:00 PM
    Minimum check-in age: 18

    Check-out

    Check-out before noon
    Contactless check-out available
    Late check-out subject to availability
    A late check-out fee will be charged

    Special check-in instructions

    This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    There is no front desk at this property
    Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    A virtual front desk provides assistance to guests
    Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)

    Access methods

    Host will greet you

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
    Rollaway/extra beds are available for MYR 60 per night
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 200.00 per stay

    We have included all charges provided to us by the property.

    Optional extras

    • Airport shuttle fee: MYR 150 per vehicle (one-way, maximum occupancy 4)
    • Secured self parking fee: MYR 15 per day
    • Covered valet parking fee: MYR 20 per day
    • Nearby parking fee: MYR 5 per day (131 ft away)
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between midnight and 2:00 PM
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: MYR 60 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards, and cash
    Cashless transactions are available
    Onsite parties or group events are strictly prohibited
    Long-term renters welcome
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    This property is professionally cleaned

    We should mention

    Only registered guests are allowed in the guestrooms
    A car is recommended for transportation to and from this property

    Property is also known as

    Sunbow Suites @ Times Square Kuala Lumpur Apartment
    Sunbow Suites @ Times Square Apartment
    Sunbow Suites @ Times Square
    Sunbow Suites Times Square
    Sunbow Suites Hotel
    Sunbow Suites Kuala Lumpur
    Sunbow Suites Hotel Kuala Lumpur
    Sunbow Suites @ Times Square Kuala Lumpur

    Frequently asked questions

    Does Sunbow Suites have a pool?

    Yes, this property has 3 outdoor pools and a children's pool.

    Is Sunbow Suites pet-friendly?

    No, pets are not allowed at this property.

    How much is parking?

    Self parking is available for MYR 15 per day. Valet parking is available for MYR 20 per day.

    What time is check-in at Sunbow Suites?

    Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available from midnight–2:00 PM for a fee.

    What time is check-out at Sunbow Suites?

    Check-out is at noon. Late check-out is available for a fee (subject to availability).

    Does Sunbow Suites provide a shuttle to the airport?

    Yes, there's an airport shuttle that runs on request. A fee of MYR 150 per vehicle applies.

    Where is Sunbow Suites located?

    This family-friendly Kuala Lumpur hotel is located in a shopping district, just steps from Low Yat Plaza and Berjaya Times Square. Jalan Alor and Pavilion Kuala Lumpur are also within 15 minutes. Imbi Station is only a 2-minute walk and Hang Tuah Station is 7 minutes.

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    Sunbow Suites Reviews

    Reviews

    8.6

    Excellent

    Rating 10 - Excellent. 67 out of 135 reviews
    Rating 8 - Good. 45 out of 135 reviews
    Rating 6 - Okay. 15 out of 135 reviews
    Rating 4 - Poor. 5 out of 135 reviews
    Rating 2 - Terrible. 3 out of 135 reviews

    8.6/10

    Cleanliness

    8.8/10

    Staff & service

    8.4/10

    Amenities

    8.2/10

    Property conditions & facilities

    7.0/10

    Eco-friendliness

    Reviews

    10/10 Excellent

    Michael

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great service- clean- big bathtub. Loved the mattress
    Stayed 1 night in Aug 2023

    10/10 Excellent

    Christopher

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Location,location and location. Very convenient to shopping centres and restaurants in every cuisine. Metro rail is linked to the complex and has easy access to the other shopping malls.
    Stayed 14 nights in Jan 2025

    6/10 Okay

    Fen

    Liked: Staff & service
    Interior Bed - average Cleanliness -average Bathroom - drainage system not good As this is a very old property and the maintenance is not very consistent. In other words,you get what you pay for. Exterior Security -good The security guards who work there is very attentive. Responsive of property person - good Location - very accessible to Bukit Bintang shopping
    Stayed 2 nights in Dec 2024

    6/10 Okay

    Atheer

    Not the best
    Stayed 3 nights in Oct 2024

    10/10 Excellent

    Saman Sarker

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Good place. Would stay again.
    Stayed 2 nights in Mar 2025

    10/10 Excellent

    KENJI

    Liked: Cleanliness, staff & service, property conditions & facilities
    The room was a bit old but overall the service of the staff and the room was comfortable. Woth the price staying.
    Stayed 1 night in Mar 2025

    10/10 Excellent

    Marie-Josee

    Liked: Cleanliness, staff & service, property conditions & facilities
    Loved our stay there
    Stayed 1 night in Feb 2025

    8/10 Good

    James

    Liked: Cleanliness, staff & service
    Videos show a lot to do and close to many things but I found it wasn’t as convenient
    Stayed 4 nights in Jan 2025

    8/10 Good

    lambertus

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    big appartment, microwave heater fridge, very good shower, good sight on twin tower, 31 high we were, great sight, could hear the traffic but ok, nonoise of others, sitting part near kitchen en in living room, bed was for too soft and in middle bow down. hotel in great departent store , good for eat and shooping walking distance to othe busy streets for eat walk and shooping, near transportation
    Stayed 4 nights in Jan 2025

    8/10 Good

    Chetan

    Liked: Cleanliness, staff & service, property conditions & facilities
    Everything was nice
    Stayed 2 nights in Jan 2025

    8/10 Good

    Karina

    Liked: Cleanliness, staff & service, room comfort

    Central lejlighed med fantastisk udsigt

    Vi havde tre overnatningen i KL omkring nytårsaften. Vi havde aftalt at mødes med ham der skulle give os nøglen og han var der som aftalt. Lejligheden er stor og har en fantastisk udsigt! God seng og rent. Rigtig god beliggenhed i KL centrum
    Stayed 3 nights in Dec 2024

    10/10 Excellent

    William

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Mr Raza was great. Easy check in. Beautiful pool. Would definitely stay again.
    Stayed 3 nights in Aug 2024

    10/10 Excellent

    Jose

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Thank you for an Amazing Stay my Fiance was satisfied
    Stayed 4 nights in Aug 2024

    6/10 Okay

    Michael

    Disliked: Staff & service, amenities, property conditions & facilities
    Outdated interior, overpriced, irregular cleaning service, miniscule fridge, kitchenette only had microwave, television signal kept dropping out
    Stayed 6 nights in Jun 2024

    10/10 Excellent

    John

    Liked: Cleanliness, staff & service, property conditions & facilities
    Mr Raza was very a helpful and accommodating to our requests. would recommend and would stay again
    Stayed 4 nights in Jul 2023

    6/10 Okay

    Maimun

    Disliked: Staff & service
    Vi stannade i hotellet i 10 dagar. Hotellrummet var i relativt dåligt skick. Toaletten i synnerhet har varit mycket smutsigt och den kändes väldigt ofräscht. Man försökte dölja den dåliga lukten med stark och obehaglig kemisk kaka hängd i toaletten. Städningen utfördes varannan dag, ganska ok. Luftkonditioneringen fungerade ok, men behöver rengöras. Cigarettlukt trängde igenom från andra rum så att det kändes obehagligt. Det bästa med hotellet är läget. Det ligger i anslutning till en stor galleria. Sen är poolen och gymmet i acceptabelt skick. Inte för många människor samtidigt. Överlag ok hotell om man stannar i ett par dagar för relativt bra pris. Vi skulle inte välja detta hotell igen oavsett. Det finns bättre för samma pris insåg vi senare. Vi bedömer hotellet som 3/5 mest pga det centrala läget i KL.
    Stayed 10 nights in Dec 2022

    10/10 Excellent

    Muhammad Husni

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Wonderful

    I go solo and i felt safe and satisfied with the people around me
    Stayed 2 nights in Aug 2022

    4/10 Poor

    Hafifi

    Disliked: Staff & service, property conditions & facilities
    basic coffee not available when ask. cleanliness of mirror so bad. leakage of toilet and ponding water.
    Stayed 1 night in Nov 2021

    8/10 Good

    Azze, Tambunan Sabah

    Liked: Cleanliness, staff & service
    I like stay there because its very convenient. Not far from lrt station and shopping malls. Will be repeat staying there if I happen to KL again.... very recommend
    Stayed 5 nights in Sep 2020

    8/10 Good

    Yee Kang

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good

    Service is fast and the person in charge was very polite. Only thing is our bath tub had a little rust. So can’t take hot bath.
    Stayed 2 nights in Aug 2020

    10/10 Excellent

    Nabila, Johore, Malaysia

    Liked: Cleanliness, amenities
    Very helpful host. Nice, clean and spacious room..
    Stayed 2 nights in Jun 2020

    10/10 Excellent

    Verified traveler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Kai

    Comfortable with convenient shopping around.
    Stayed 1 night in Feb 2020

    8/10 Good

    Darren

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Close to everything... but needs a reception desk

    Located close to central KL, monorail station adjoins building, walking distance to hundreds of shops and restaurants. Service - is part of Berjaya Hotel complex, but the apartment wing has no reception desk. The manager contacted us before arrival to arrange a meeting place, and is happy to store bags after checkout. A large deposit (200RM) for the access card is required to be paid in cash on arrival - credit card would be better, as you get cash back when you are leaving, which is not always convenient Accommodation - very comfortable, recently refusbished. Room is spacious, with lounge and table/chairs for meals if you want to self cater... but there's no need as it is above a shopping mall with food court and supermarket. Kitchen is basic, but adequate for short stays (inclusion of a toaster and washing machine would be good - there's plenty of room for a washing machine... the room doesn't need 2 vanity areas) Wi-fi - included, strong signal Summary - recommended, but the ability to use hotel reception for communications would greatly improve it's attractiveness.
    Stayed 3 nights in Feb 2020

    8/10 Good

    Verified traveler

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Very good location , easy to explore the City, shops, restaurants and transport just few meters away. Walking distance to Petrona Towers. Swimming pool handy after long day. Angeline was very helpful . Recommended, especially if you have limited time to explore the City.
    Stayed 2 nights in Feb 2020

    8/10 Good

    Verified traveler

    Liked: Property conditions & facilities
    Water was very rusty. Just my luck went there during up grading.
    Stayed 4 nights in Feb 2020