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"Staff very accommodating Room conditions not the best but hotel tries it’s best to fix issues such as air conditioning , heater Very helpful staff Lovely pool and bar Super good location "

"A delightful step back into the charm of traveling in the past. Like Raffles in Singapore, this hotel will bring you back to the time when travel felt like living abroad. Our room was beautiful, a suite opening up onto the garden next to the waters edge. The room is beyond comfortable and quiet, a beautiful experience. The hotel staff is helpful and friendly, the hotel itself is quiet and spacious. The breakfast is delicious, we had one of the best Nasi Gorengs here. Overall, a highly recommended place to stay in George Town. "

"Second time staying here, enjoyed the service and the pool! "

"Very friendly and welcoming. Great place to stay."

"Really easy hotel to stay at. Breakfast was lovely, plenty of it. Staff were really helpful and it was cheap and easy for us to stay a few extra hours. They go out of their way to make sure you are happy. Comfortable beds and rooms. "

"Comfortable stay, good as it it centralised"

"Arrived at the hotel at about 5 pm and was attended to by Staff Rimon at the counter, he is exceptionally welcoming and therefore making my check in especially pleasant. As I had make the booking just a day ago and it seems that the booking has not reflected yet in the system, he kindly explained to me and assured me that it would not be an issue. Additionally as my return flight is pretty late, he also try to accommodate my request for late check out as well as a high floor unit. The hotel also had a shuttle bus that operates in the evening to the nearby Queensbay mall and Rimon as well kindly did a reservation for me to and fro just to make sure that I have a seat on the shuttle. From the hotel is about a 15 minutes drive on the shuttle to the mall :). Just outside the hotels, there are stretches and plenty of food places. My stay here has been exceptionally pleasant and felt very welcoming especially because of Rimon, it nice to see him at the counter with his alway wide and warm welcoming smile :) The hotel booked is a family unit and is 94 sqm in size. It has a nice view of Penang island and that it has 2 bedrooms with 2 bathroom as well as a study room. It comes with also a balcony and also a living and dining area. Both of the bedrooms window have very good city view. We also managed to catch some fireworks on the night of the 28 June :). The decoration of the executive family suites is very modern and it really have the feel of home :). "

"Gorgeous hotel "

"Excellent service, friendly, room very clean, location is convenient, walking distance, dining choice . High recommended "