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A new experience for me, but would stay again.

The spa is great, transfer service was. I’ve, staff very cordial and huge breakfast. Room was very clean and spacious and traditional. Very relaxing stay. Unazukionsen is a very nice place to visit and the Kurobe Gorge is stunning. Easy to access. Would stay again.

Great one night stay, I like the coin laundry on site. The bed was comfortable and it was nice that they offered a free meal.

So far, the nicest property we've stayed in on this trip. Although the room itself was quite small everything else was wonderful. Beautiful spa onsite. Laundry facilities were available and affordable. Would highly recommend this property.

The property and spa are fantastic!

The beds cover and bed sheet slide off in the night with movement, which was bothersome. The staff was very kind. Area had limited food options. Overall the rooms were clean and people were kind.

Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner. The staff were very helpful, even picking us up at the bus terminal (much...

Great stay!

Friendly, welcoming

Such a great cottage that had everything we needed. Super clean, warm, walking distance to the ticket booths for Iwatake and Hakuba Brew Pub! So much room and comfort. Bathroom was great, the kitchen super clean and had everything we needed. Next time we'll load up the little fridge and not have to rely on going out for dinner so much. The cabins are so nice inside. All light wood paneled and not your typical Japanese insulation; they stayed warm the whole day and night! We will be coming back...

La Neige is a great hotel, the staff is perfect, I want to come back, the premises are beautiful, so elegant, and at a good price, there’s no onsen, but no problem, there are options a few minutes away, and the hotel have an excellent transportation service. I definitely want to come back. 5 stars

Perfect stay at Hotel JAL City Toyama! The room was perfect and equipped with everything I needed. I especially loved the laundry information feature on the TV such a smart and convenient detail. The breakfast was delicious with great options, and the staff was extremely friendly, welcoming, and helpful during my stay. I would definitely stay here again!