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"The private onsen is fantastic! Facilities also very new."

"What an unexpectedly seamless stay! There was a shuttle bus that met us at the Shinkansen station that took us to the Onsen. When we arrived, we were ushered to a comfortable lobby for check-in. The bellman showed us the entire hotel and onsen, and walked us through our kimonos and slippers. Lovely breakfast, lovely rooms, lovely Onsen... and another free shuttle back to the Shinkansen station. We will definitely return! "

"ご丁寧で良かったですよ！"

"There was a stain on the tatami floor. It also seems to be the season when small insects or cockroaches appear. Despite staying on a high floor with no windows open, I noticed these bugs in the common areas. It would be good if the staff could address this issue rather than letting them roam freely in those spaces."

"Great hospitality, spacious room, cleanliness, great variety of food at breakfast buffet, lovely Onsen, all in all a great experience!"

"The AC is weak. A bit hot inside the room. The room has smell. Free drinks and alcohol Amazing staffs."

"Great stay!"

"The staff had a very high work ethics. The room was clean and the cleaning crews were working diligently. I loved the location where was very convenient to take the city train system. The only thing I did not like was: a man’s hot spring was much bigger and had 4-5 kinds of hot tubs. In contrary, a female had only one hot tub. "