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Surtel Hotel

Hotel with a rooftop terrace, 7-minute walk to Kusadasi Beach

Choose dates to view prices

Photo gallery for Surtel Hotel

Terrace/patio
Breakfast, lunch, dinner served; international cuisine
Exterior detail
Lobby lounge
Outdoor pool, pool umbrellas, sun loungers
Close to Kusadasi Beach and Kusadasi Marina, Surtel Hotel provides a poolside bar, a rooftop terrace, and laundry facilities. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.

Reviews

6.4 out of 10

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pool

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, free WiFi

Standard Twin Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, free WiFi

Standard Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds

About the neighborhood

Map
Türkmen Mahallesi Ataturk Bulvari No 20, Kusadasi, Aydin, 09400

What's nearby

  • Dilek Milli Parki - 2 min walk - 0.2 km
  • Scala Nuova Shopping Center - 5 min walk - 0.5 km
  • Kusadasi Beach - 8 min walk - 0.8 km
  • Kusadasi Marina - 19 min walk - 1.6 km
  • Ladies Beach - 3 min drive - 2.3 km

Getting around

  • Camlik Station - 19 min drive
  • Adnan Menderes Airport (ADB) - 65 min drive

Restaurants

  • ‪Nişantaşı Çay Ve Simit Evi - ‬2 min walk
  • ‪The Hand Coffee Shop & Wine Spesiality Coffee & Micro Roastery - ‬1 min walk
  • ‪Vagon Coffee - ‬2 min walk
  • ‪cafecup - ‬3 min walk
  • ‪SUR CAFE BAR - ‬1 min walk

About this property

Surtel Hotel

Hotel near Kusadasi Beach
Near Kusadasi Marina, Surtel Hotel provides a poolside bar, a rooftop terrace, and laundry facilities. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • A banquet hall, a 24-hour front desk, and meeting rooms
  • Coffee/tea in the lobby and tour/ticket assistance
Room features
All 90 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Balconies, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at Surtel Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between January 1 and March 15.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 14794

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Surtel Hotel Kusadasi
Surtel Kusadasi
Surtel
Surtel Hotel Hotel
Surtel Hotel Kusadasi
Surtel Hotel Hotel Kusadasi

Frequently asked questions

Does Surtel Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Surtel Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Surtel Hotel?

Surtel Hotel doesn't offer parking.

What time is check-in at Surtel Hotel?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Surtel Hotel?

Check-out is at noon.

Are there all-inclusive benefits at Surtel Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Surtel Hotel located?

Situated near the beach, this hotel is within a 10-minute walk of Dilek Milli Parki and Kusadasi Beach. Okuz Mehmed Pasha Caravanserai and Scala Nuova Shopping Center are also within 5 minutes.

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Reviews

Surtel Hotel Reviews

6.4

6.6

Cleanliness

8.6

Location

7.2

Staff & service

6.8

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 19 out of 72 reviews
Rating 8 - Good. 15 out of 72 reviews
Rating 6 - Okay. 12 out of 72 reviews
Rating 4 - Poor. 11 out of 72 reviews
Rating 2 - Terrible. 15 out of 72 reviews

Reviews

6/10 Okay

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very central near the harbour and easy access to the front area and also the shopping centre.
Stayed 1 night in May 2025

2/10 Terrible

Niels

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet ligger rigtig godt bare synd det ikke er blevet vedligeholdt
Stayed 2 nights in Mar 2025

6/10 Okay

Emel

Liked: Cleanliness, staff & service
Otopark büyük sorun. Var ama arabanız girmez dediler. Etrafta sabah 6.30 a kadar üzik sesi mevcut. Banyo eski.
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WIFI was not working. I won't use this place again.
Stayed 1 night in Sep 2024

10/10 Excellent

GÖKHAN ZEKERIYE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harika bir konumu var temizlik gayet başarılı kahvaltısı gayet doyurucu manzarası on numara …eski ama merkezi 5. Kattaki havuz çağının ötesinde ..
Stayed 1 night in Aug 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig ferie

Helt fantastisk.
Stayed 7 nights in Aug 2024

10/10 Excellent

özge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu ve personel çok başarılı tam merkez şiman karşısı otel temiz ama eski bina olması nedeniyle özellikle banyo temizliği göstermiyor banyoların yenilenmesi gerek
Stayed 1 night in Aug 2024

6/10 Okay

Stephan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Für low budget geeignet.
Stayed 2 nights in Aug 2024

2/10 Terrible

Rabia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles schrecklich dreckig schmutzig. Ich würde dann nie wieder hinfahren und ich werde niemanden empfehlen, in dieses Hotel zu fahren. Betten waren dreckig, Badezimmer dreckig und alt es war alles unmöglich.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and price

Great hotel for the price. The location was perfect in the centre and easy to walk everywhere. The beds were comfortable, the air conditioning worked well. The breakfast was good with bread and honey or jam, fresh herbs and salad items and a selection of cheeses, meats and hard boiled eggs. A lovely roof terrace for breakfast with views of the city and the pool was clean and quiet. The only slight downside is the very small dated bathroom, but it was clean and everything worked so we were happy with it. Staff were very friendly and helpful. We would recommend this as a great budget hotel.
Stayed 7 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok gürültülüydü
Stayed 1 night in Aug 2024

4/10 Poor

ZUHAL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vasartın altında bir otel, konumu dışında herşey kötüydü. Sadece 10 saat kaldığımız bir odada tuvalet kağıdının bitmesi ilk dega başıma gelen bir olaydı…
Stayed 1 night in Aug 2024

10/10 Excellent

Mustafa Emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eski bir otel ama konumu gayet güzel
Stayed 1 night in May 2024

6/10 Okay

Sabine

Liked: Staff & service, amenities
everithing was ok but i mis wifi on the hotel room
Stayed 4 nights in Oct 2023

8/10 Good

Sharman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Nice hotel in excellent location, very close to the port, shops and restaurants, staff friendly and helpful. No issues.
Stayed 1 night in Sep 2023

2/10 Terrible

Raneen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service at the reception, receptionist Doggu said literally it's 3 star what do you expect. 3 star hotel is middle standard but this hotel is really low standard. Only good about it is the location.
Stayed 3 nights in Aug 2023

10/10 Excellent

NURAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice reception woman!! Helped me things ,,
Stayed 2 nights in Aug 2023

2/10 Terrible

EMANUEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed by this hotel we arrive no fridge in our room internet kept dropping out room not made up in 3 days we were there had to ask for towels twice elevator not working very poor lighting in bathroom
Stayed 3 nights in Jun 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff lovely place is spotless clean I will return
Stayed 4 nights in Sep 2022

6/10 Okay

Hakan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lage Top!!! Aber halt sehr altes Hotel
Stayed 1 night in Sep 2022

4/10 Poor

ilker

Disliked: Cleanliness, amenities, property conditions & facilities
Location was good. Hotel needs a good upgrade, old, leaky plumbing, very small room. Didn't feel like coming to hotel for relaxing. Need good chefs as cooked food
Stayed 3 nights in Aug 2022

4/10 Poor

Maham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicht Empfehlen

Nicht EMPFEHLEN!!!! Steht in der Website (wifi kann man in ihrem Zimmer benutzen) aber war nur in der Lobby. Kühlschrank in der Zimmer wurde nicht funktioniert.zuerst war der Zimmer nicht sauber. Nach Aufforderung zur Reinigung wurde das Zimmer gereinigt
Stayed 2 nights in Aug 2022

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience ever and I've travelled to more than 80 countries staying in hundreds of hotels! After waiting nearly 4 weeks with more than 3 hours communicating with Expedia and Expedia to the hotel to be told there would be no refund! Not even my second room cost which wasn't available due to over booking would be refunded! I booked two double rooms for two people so each person having our own room with a double bed arrived and was told I only made 1 booking for 1 person they said they were overbooked by 10 rooms and that I only had 1 person booked into 1 room I then showed my booking evidence then they apologised and showed my second printed proof of booking they asked for me to help and work with them with their best offer putting me and my friend in a room together with single beds (not double sized) so smaller beds than paid for. Their best offer was to simply move my second room booking to a future date The shower wasn't running properly when arriving, simply a faint drip however, could kind of shower with it and stopped working altogether in the morning The noise from the side street with the bars and nightclubs was extremely loud (which went on till 06.00 in the morning) wouldn't have been too bad with balcony door closed however, it was clear our air conditioning wasn't working. an engineer visited us at 02.00 and tried to fix the unit for a while before accepting it was not working My female friend had to sleep in reception on a sofa!
Stayed 1 night in Jun 2022

8/10 Good

Gamze

Liked: Staff & service, property conditions & facilities, room comfort
Odamız tek kelimeyle mükemmeldi. Resepsiyondaki Hasret bey, çok ilgili ve yardımcıydı. Tek bizi üzen, banyoda duşakabin olmaması ve duş başlığının çok eski olmasıydı. Odaların içerisinde Bir yeniliğe ihtiyaç var.
Stayed 1 night in Oct 2021

4/10 Poor

mustafa

Disliked: Property conditions & facilities, room comfort
Everything in the this hotel is very old including AC, furniture, bathtub…etc. Furthermore, I did reservation for a non-smoking room and when I stepped in the room I was able to smell the smoke with an ashtray sitting on the desk. However, the location of the hotel is great and the breakfast is okay. Yet, I wouldn’t stay at this hotel again.
Stayed 4 nights in Aug 2021