"Rooms are hot even with the AC on full blast"

"Hotel staff were nice and helped out whenever needed!"

"The king suite was absolutely perfect. We had plenty of room to enjoy our visit with family. The breakfast was good but amazing on Saturday and Sunday. Diane is a sweetheart and took great care of us. Only problem for us was finding parking close due to limited handicap parking."

"This was our first time in Chicago. My sister and I saw this Best Western as a convenient choice for the Pokemon GO! Fest of 2026. Wow, what a beautiful building! Very safe too. The lot is lit so brightly and is next to a small banquet hall so we weren’t scared about coming back to the room very late. The room was beautiful; comfy sheets, updated TV and nice amenities. The staff were so friendly to us upon check-in and held our bags both at check-in and check-out so we could go explore the city...

"Great customer service and the room was super cleaned. Thank you"

"Loved it..Will come again"

"Too good to be there"