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"Every staff member was extremely accommodating and efficient, and there were always plenty of staff to serve behind the desk or as bellman, whatever was needed. We had a poolside room, very large and comfortable and super clean. The air conditioning was apparently not functioning in our wing but since high temps were in the 60’s didn’t matter but as compensation they gave us nice grab and go breakfast boxes every day. I was trying to print a map of the zoo in the business center but when I couldn’t make it print, the desk clerk did 2 copies from her computer. The location is a half a block from Union Square so very convenient and safe area"

"Lovely hotel with very polite staff, mostly very clean, some areas a little over used and in need of update but as to be expected with a busy hotel. Great amenities, fabulous breakfast with so many options. Really pleasant stay would stay again."

"My room was perfect specially the Marina view."

"When my boyfriend and I come to the city which is at least twice a month, we like to stay here. It’s comfortable, clean, and the staff is great."

"What a great surprise. Hotel was very nice convenient to cable cars. I had a bad experience at a holiday inn in the past so this was not my first choice but this property really changed my mind. Staff was helpful and friendly"

"Very nice clean room, great location staff very helpful we enjoyed our stay "

"The room was very clean and comfortable. Very easy check in and great location."

"Clean, good quality towels. Pleasant staff. Great location. A bargain."

"Lovely area, nice little hotel right next to the wharf, big room, have nothing bad to say about it "