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"I ended up being sick during my stay and spent a few days stuck in my room. Everything was very comfortable… the bed, pillows and linens were excellent and there were plenty of towels. The front desk staff were very friendly and welcoming."

"nice and clean"

"Very comfortable room with a feeling of luxuriousness about it. I have tinnitus, so have trouble hearing certain ranges of noises. As I was leaving my room to go out to dinner, I heard a strange sound, almost like a smoke alarm, as I neard the door (but not when I was further away from the door). Imagine my surprise when I opened the door to see a firefighter walking towards me down the hallway. Very efficient sound proofing. (There was no fire. I don't know what caused the alarm)."

"In this case, our anniversary experience on the first night at the Hilton Hotel in Greenville, SC, was awful. The mattresses were lumpy and squeaky, and the sheets were dingy. The pillows smelled of cigarette smoke even though this is a smoke-free building. The coffee cartridges were not replaced. We had planned to spend an extra night, but packed everything and went to check out. We wanted to know how much our cancellation fee would be, but the intuitive woman behind the counter wanted to know why. We explained our unpleasant experience to her and said this was our anniversary. She apologized and asked if we would wait while she called the GM. The GM's swift response, a testament to the hotel's commitment to make it right and guest satisfaction, was a welcome surprise. We were relocated to another room that was emaculate with stunning views of the city. Dinner was amazing the food was more than enough and absolutely delicious as well as breakfast, so the onsite resturant is definitely worth a visit. Our concerns were addressed beyond our expectations! My wife and I were delighted with Mrs. Yiesha Cobb, the General Manager, in fulfilling her promise to us for an anniversary that we would never forget, and we won’t."

"The staff were very friendly upon arrival! They offered us fresh cookies upon checkin. Even when I called to ask about the pool before choosing the hotel they were extremely friendly. I will say they even remembered my name hours later after check-in, despite having many guests Checking in. I didn’t like their breakfast options and it would have been a bit nicer if the pool was heated or they had a hot tub option. I do think the air systems in the hotel need to be updated. We were not hot and it wasn’t warm, but the type of air conditioning in the rooms are definitely outdated. Overall, the stay was excellent and we enjoyed our room. "

"The pillows are heaven. Nice bar area. Huge open atrium. Top notch breakfast. I just wish we could have stayed longer."

"Our room was clean, easily accessible, dog friendly which was so great. It’s a bit of the path but would definitely book again "

"Breakfast was great, staff was so friendly, rooms were clean. "